Patient Service & Scheduling Specialist

Summit Health Management; Southington (CT); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401k plan

Job summary

Summit Health Management is seeking a friendly, detail-oriented front desk/registration clerk to support patient flow and billing at our Connecticut locations. You will greet patients, verify demographics and insurance, schedule appointments, collect payments, and assist with basic office tasks.

Ideal candidates have a High School Diploma (Associate Degree preferred), strong customer service skills, and experience with EHR/Practice Management Systems.

Qualifications

• Customer service mindset with professional demeanor.
• Clear communication, both written and verbal.
• Ability to organize multiple tasks in a busy office.
• Experience with EHR and practice management software preferred.

Responsibilities

• Greet visitors and direct them to appropriate staff.
• Maintain efficient patient flow during registration.
• Answer calls, take messages, and route to the correct person.
• Update patient demographics and insurance information in the system.
• Schedule appointments and manage waitlists per guidelines.
• Process payments and reconcile daily receipts.
• Scan insurance cards and verify eligibility in the system.
• Assist with pre-authorizations and referrals as needed.

Skills

Customer service

Communication

Multitasking

Team player

Education

High School Diploma

Associate Degree preferred

Tools

EHR

Practice Management System

Windows-based software

Job description

Summit Health Management is seeking a friendly, detail-oriented front desk/registration clerk to support patient flow and billing at our Connecticut locations. You will greet patients, verify demographics and insurance, schedule appointments, collect payments, and assist with basic office tasks.

Ideal candidates have a High School Diploma (Associate Degree preferred), strong customer service skills, and experience with EHR/Practice Management Systems.