Medical Office Front Desk Specialist (Billing & Scheduling)

Summa Health; Cleveland (OH); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings plan

Disability insurance

Life insurance

Daily Pay

Employee Assistance Program

Job summary

Summa Health System is seeking a friendly, detail‑oriented administrative assistant for a full‑time position in the medical office. You will greet patients, register them, collect co-pays and balances, and schedule appointments in a supportive, patient‑focused environment.

Responsibilities include handling insurance documentation, notifying patients of appointment details, and answering calls with professional, confidential service. Prior EMR experience is a plus.

Qualifications

• High school diploma or equivalent is required.
• Light typing skills and basic computer proficiency needed.
• Experience with electronic medical records (EMR) is preferred.

Responsibilities

• Greet patients and perform clerical tasks in a medical office.
• Register patients and collect co-pays and past-due balances.
• Schedule appointments and collect/verify insurance information.
• Answer and route phone calls; provide basic billing information.

Skills

Light typing

Interpersonal communication

Confidentiality

Teamwork

EMR experience

Education

High school diploma or equivalent

Tools

EMR software

Job description

Summa Health System is seeking a friendly, detail‑oriented administrative assistant for a full‑time position in the medical office. You will greet patients, register them, collect co-pays and balances, and schedule appointments in a supportive, patient‑focused environment.

Responsibilities include handling insurance documentation, notifying patients of appointment details, and answering calls with professional, confidential service. Prior EMR experience is a plus.