Healthcare Admin Associate: Anticoagulation Services

Carilion Clinic; Roanoke (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid Time Off

Onsite fitness

Well-being app

Discounts on childcare

Continued education

Job summary

Carilion Clinic in Roanoke, VA is seeking a Healthcare Administrative Associate - Anticoagulation Services to support front office operations, patient registration, scheduling, and billing support. The role requires strong customer service, knowledge of EMR systems, and proficiency with Microsoft Office.

Responsibilities include handling multi-line phones, maintaining accurate patient data and insurance information, coordinating referrals, and assisting with administrative projects in a

Qualifications

• Customer service orientation and communication skills.
• Knowledge of medical terminology and office procedures.
• Proficiency in computer data entry and Microsoft Office.
• Ability to multitask and maintain attention to detail in a fast-paced environment.
• Experience with electronic medical records (EMR) systems.

Responsibilities

• Register patients and schedule appointments.
• Manage multi-line phones and route messages.
• Maintain accurate patient demographics, insurance, and eligibility.
• Process payments and balance daily transactions.
• Coordinate referrals and authorizations as required.
• Maintain and organize medical records per regulatory standards.
• Use EMR for scheduling, reporting, and documentation.
• Assist with billing support and data entry.
• Support training and provide guidance to team members.
• Maintain a safe, organized work environment.

Skills

Customer service

Communication skills

Medical terminology

Office procedures

EMR knowledge

Data entry

Microsoft Office

Education

High school diploma or GED

Tools

EMR systems

Microsoft Office

Job description

Carilion Clinic in Roanoke, VA is seeking a Healthcare Administrative Associate - Anticoagulation Services to support front office operations, patient registration, scheduling, and billing support. The role requires strong customer service, knowledge of EMR systems, and proficiency with Microsoft Office.

Responsibilities include handling multi-line phones, maintaining accurate patient data and insurance information, coordinating referrals, and assisting with administrative projects in a