Front Office Medical Assistant: Patient Care & Scheduling

Southwest Behavioral & Health Services; Flagstaff (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO 3.3 weeks in first year

10 paid holidays

Low-cost health, dental and vision

Retirement match program

Tuition reimbursement

Employee Assistance Program

Job summary

Southwest Behavioral & Health Services seeks a Front Office Representative to join our Flagstaff team."Delivering compassionate care to enhance lives and improve communities" guides daily work as you handle front desk activities, scheduling, insurance verification and basic patient support.

The role requires a High School diploma or GED and Medical Assistant training completion, with 1–2 years in medical/behavioral health settings; clerical and customer service experience is essential for

Qualifications

• High school diploma or GED required.
• Completion of a Medical Assistant training program required; certification preferred.
• 1-2 years experience in medical or behavioral health setting recommended.
• Clerical and/or customer service experience required.
• Must have valid Fingerprint Clearance Card.
• Must maintain personal auto insurance per SBH guidelines.

Responsibilities

• Confirms appointments one to two days prior for all medical, counseling, and intake appointments.
• Schedules medication, counseling, and intake appointment.
• Obtains vital signs for tele-med prescribers and PCP providers.
• Coordinates care and needs per established policies and clinical protocols.
• Administers injections, venipuncture and EKGs as needed.
• Triage client services and submit prior authorizations for insurance.
• Calls one-day prior to appointment for next day BHMP and PCP appointments.

Skills

Customer service

Medical office experience

Medical assistant training

Fingerprint clearance

Auto insurance

Clerical skills

Education

High School diploma or GED

Medical Assistant certification preferred

Job description

Southwest Behavioral & Health Services seeks a Front Office Representative to join our Flagstaff team."Delivering compassionate care to enhance lives and improve communities" guides daily work as you handle front desk activities, scheduling, insurance verification and basic patient support.

The role requires a High School diploma or GED and Medical Assistant training completion, with 1–2 years in medical/behavioral health settings; clerical and customer service experience is essential for