Office Assistant

Southwest Network; Phoenix (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

Southwest Network is seeking an administrative support professional to join our team in Phoenix, AZ. You will answer phones, greet members, and assist with questions and requests to support our clinical teams in delivering timely care.

This role requires high school diploma, strong customer service, and solid computer skills including Microsoft Office. Prior office experience, especially in medical settings, is preferred, and you must be at least 21 years old.

Qualifications

• Must possess a high school or equivalency diploma.
• One year prior office experience preferred; prior medical office experience strongly preferred.
• Must be at least 21 years of age.

Responsibilities

• Answer phones and greet members.
• Assist members with questions and requests.
• Provide data entry and clerical support to clinical teams.
• Support administrative services to ensure timely care.

Skills

Excellent customer service

Strong writing and verbal skills

Interpersonal communication

Mathematics

Organizational skills

Typing 25–50 WPM

Microsoft Office proficiency

Education

High school diploma

Tools

HMS Scheduling System

Job description

Come and join the AMAZING Southwest Network Team!

If you are an individual who enjoys working in a fast-paced environment while making a difference, this is the position for you. You will provide administrative support, such as answering phones, greeting our members, answering their questions, and helping them with requests. You will provide administrative support, data entry and clerical services to our caring and dedicated clinical teams so they can provide efficient, quality care and timely services to our members.

Education, Certification, and Experience Requirements

• Must possess a high school or equivalency diploma
• One year prior office experience preferred; prior medical office experience strongly preferred
• Must be at least 21 years of age.

Knowledge, Ability, And Skills

• Must possess excellent customer service skills
• Requires strong writing, verbal and interpersonal communication skills
• Knowledge and use of general mathematics is required
• Strong organizational skills and the ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 50 WPM is preferred
• Must be competent in Microsoft Office software
• Previous experience using the HMS Scheduling System is preferred

COMPENSATION And BENEFITS

• This position is offered at a fair, competitive salary.
• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time (10 paid holidays per year!)
• Tuition reimbursement
• Bilingual stipend available
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program and Employee Discounts
• Family Medical Leave
• Hearing Discount Program
• Tobacco Cessation Program
• Virta Prediabetes Reversal Program
• IDShield and Legal Shield Protection

When you consider everythingor the salary, the benefits, the ongoing training and support we offer, and the impact youll have on the lives of othersould be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an Equal Opportunity Employer.

About Southwest Network

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.