Healthcare Admin Assistant: Patient Scheduling & Support

Kelly Services; Peoria (AZ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Transit benefits

Paid sick leave

Job summary

Kelly Services seeks a detail-oriented and customer-focused Administrative Assistant to support daily branch operations, reception, scheduling, documentation, data entry, and billing support in a healthcare setting.

The ideal candidate has a High School Diploma or GED, 2+ years of office experience, strong verbal and written communication, proficiency in data entry, filing, and multitasking, and a professional, courteous approach to patients and staff. This on-site role is based in Peoria, AZ.

Qualifications

• Minimum 2 years of office-related experience.
• Strong verbal and written communication skills.
• Proficiency in data entry, filing, and general office procedures.
• Ability to multitask, stay organized, and maintain accurate records.
• Professional and courteous customer service skills.
• Ability to handle confidential patient and billing information appropriately.

Responsibilities

• Greet patients and visitors, answer incoming calls, and provide professional reception services.
• Assist the Sales team with patient documentation and required paperwork.
• Process patient intakes, review ACIS screens, and confirm equipment delivery appointments.
• Complete post-delivery work orders, data entry, scanning, filing, and faxing.
• Assist with patient scheduling, PAP class paperwork, and related administrative tasks.
• Perform downloads of respiratory monitoring devices and tests as directed.
• Support overnight oximetry programs and respiratory equipment testing.
• Maintain records and provide documentation for audits when requested.
• Collect billing and credit card information, explain insurance coverage and out-of-pocket expenses, and process payments as needed.
• Assist with medical equipment preparation, setup, returns, and retrieval from the warehouse.
• Reconcile daily receivables and submit payments according to company procedures.
• Make outbound patient satisfaction calls and communicate with referral sources.
• Order office supplies and inventory as needed.
• Perform other duties as assigned.

Skills

Office experience

Customer service

Data entry

Multitasking

Verbal communication

Written communication

Education

High School Diploma or GED

Job description

Kelly Services seeks a detail-oriented and customer-focused Administrative Assistant to support daily branch operations, reception, scheduling, documentation, data entry, and billing support in a healthcare setting.

The ideal candidate has a High School Diploma or GED, 2+ years of office experience, strong verbal and written communication, proficiency in data entry, filing, and multitasking, and a professional, courteous approach to patients and staff. This on-site role is based in Peoria, AZ.