Healthcare Branch Coordinator & Admin Assistant

Kelly; Cincinnati (OH); Sur place; USD 24 000 - 34 000; Plein temps

Résumé du poste

Kelly is seeking a Branch Coordinator / Administrative Assistant to support a busy healthcare branch in Sharonville, Ohio. This role serves as a key point of contact for patients and providers, handling administrative tasks and high-volume calls.

You will manage orders, data, insurance verifications, scheduling, and records with attention to detail in a fast-paced environment. This is a temp-to-hire opportunity offering stability and growth.

Qualifications

• High School Diploma or equivalent is required.
• 2+ years of experience in customer service, medical office, healthcare, or administrative support.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office/Microsoft 365.
• Comfortable working with multi-line phone systems and high-volume calls.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to multitask and prioritize in a fast-paced office environment.
• Professional and compassionate approach when working with patients.

Responsabilités

• Serve as the first point of contact for patients, visitors, and healthcare providers.
• Answer and manage high-volume inbound calls professionally.
• Provide friendly, professional, and patient-focused customer service.
• Create and manage patient orders in company systems.
• Accurately enter and update patient information.
• Monitor incoming faxes and ensure documentation is processed appropriately.
• Maintain accurate and complete records.
• Verify insurance eligibility and obtain equipment authorizations.
• Collect and organize documentation required for billing.
• Maintain accurate billing information and process payments as needed.
• Schedule equipment deliveries and pickups.
• Coordinate with patients, healthcare providers, and clinical teams.
• Help ensure equipment and services are provided in a timely manner.
• Maintain organized and up-to-date patient files.
• Assist with audit documentation and compliance requirements.
• Provide general administrative support to the branch team.

Connaissances

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

High-volume call handling

Professional demeanor

Formation

High School Diploma or equivalent

2+ years experience in customer service/medical office/administrative support

Outils

Microsoft Office/M365

Description du poste

Kelly is seeking a Branch Coordinator / Administrative Assistant to support a busy healthcare branch in Sharonville, Ohio. This role serves as a key point of contact for patients and providers, handling administrative tasks and high-volume calls.

You will manage orders, data, insurance verifications, scheduling, and records with attention to detail in a fast-paced environment. This is a temp-to-hire opportunity offering stability and growth.