Healthcare Admin Assistant: Patient Scheduling & Billing

Columbia University Irving Medical Center; New York (NY); On-site; USD 67,000 - 69,000; Full time

Job summary

Columbia University Irving Medical Center is seeking an Officer of Administration to support clinical leadership and physicians with essential clerical duties. The role involves patient scheduling, credentialing, billing, and coordination of supplies and communications within the division.

The successful candidate will have a Bachelor’s degree or equivalent, plus strong interpersonal and organizational skills, and the ability to manage on-call services and EPIC scheduling with accuracy.

Qualifications

• Bachelor’s degree or equivalent in education and experience.
• Two years of related experience preferred.
• Strong interpersonal and empathy skills to help patients and families feel welcomed, acknowledged, and engaged.
• Strong organizational skills and attention to detail.

Responsibilities

• Provides administrative support to operational leadership and clinicians.
• Performs administrative duties necessary to deliver quality patient care and experience.
• Track stock levels, place orders with vendors, receive deliveries, and communicate with internal division and suppliers.
• Assist with processing of physician and allied health applications for initial appointment and reappointment, including education/training, board certification, and eligibility verification.
• Assist with special projects, including license/document expirations and follow-up.
• Serve as on-call telephone service point of contact, manage inbox and patient inquiries.
• Schedule appointments for patients.
• Acquire insurance referrals and authorizations for procedures and tests.
• Enter orders into the EPIC EMR system or prepare prescription refill requests.
• Schedule procedures with Patient Care Coordinator, verify times with patients, prepare charts and consent forms.
• Assist patients with enrolling in patient portal and pre-registration forms.
• Manage EPIC In-Basket and Pool to ensure timely patient care.
• Participate in revenue cycle processes.
• Perform related duties as assigned.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Communication

Education

Bachelor’s degree or equivalent

Tools

EPIC EMR

Word processing

Excel

Job description

Columbia University Irving Medical Center is seeking an Officer of Administration to support clinical leadership and physicians with essential clerical duties. The role involves patient scheduling, credentialing, billing, and coordination of supplies and communications within the division.

The successful candidate will have a Bachelor’s degree or equivalent, plus strong interpersonal and organizational skills, and the ability to manage on-call services and EPIC scheduling with accuracy.