Healthcare Administrative Specialist – Scheduling & EPIC

Columbia University in the City of New York; New York (NY); Hybrid; USD 67,000 - 69,000; Full time

Job summary

Columbia University Medical Center in New York is seeking an Officer of Administration to support clinical operations. The role emphasizes administrative duties, credentialing, scheduling, billing, and revenue-cycle tasks in a fast-paced division.

You will provide clerical support to leadership and clinicians, manage EPIC scheduling, process insurance documents, handle patient communications, and help maintain accurate records and supplies.

Qualifications

• Bachelor’s degree or equivalent in education and experience.
• Two years of related experience preferred.
• Strong interpersonal and empathy skills in patient interactions.

Responsibilities

• Provides administrative support to operational leadership and clinicians.
• Performs administrative duties necessary to deliver quality patient care and experience.
• Track stock levels, place orders with vendors, receive deliveries, and communicate with divisions and suppliers.
• Assist with processing of physician and allied health applications for appointments and reappointments.
• Manage on-call telephone service, respond to patient inquiries, and redirect as needed.
• Schedule patient appointments and manage EPIC In-Basket and scheduling templates.
• Enter orders or prep prescription refills for clinician review.
• Assist with patient portal enrollment and pre-registration forms.
• Participate in revenue cycle processes.

Skills

Strong interpersonal skills

Organizational skills

Attention to detail

Communication with patients

Education

Bachelor’s degree or equivalent

Tools

EPIC

EMR

Billing software

Job description

Columbia University Medical Center in New York is seeking an Officer of Administration to support clinical operations. The role emphasizes administrative duties, credentialing, scheduling, billing, and revenue-cycle tasks in a fast-paced division.

You will provide clerical support to leadership and clinicians, manage EPIC scheduling, process insurance documents, handle patient communications, and help maintain accurate records and supplies.