Healthcare Admin Assistant - Onsite, Mon–Fri

Kelly; Charlottesville (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Term life insurance

Whole life insurance

Accident insurance

Critical illness

Legal plan

Short-term disability

Retirement savings plan

Service bonus

Job summary

Kelly is hiring an Administrative Assistant in Charlottesville, VA to support operations at our home healthcare equipment provider. You will answer incoming calls, make outbound confirmations, review orders, and assist walk-in customers during standard business hours.

The role requires at least one year of related experience, a high school diploma or GED, and willingness to work onsite. Compensation is $19 per hour with a full-time daytime schedule Monday through Friday.

Qualifications

• At least one year of recent, similar work experience.
• Comfort working fully onsite.

Responsibilities

• Answer incoming calls from patients and referral sources about new orders, order status, troubleshooting, and other service needs.
• Make outbound calls regarding order confirmations, documentation requirements, insurance benefits, patient scheduling, order status, and wellness check-ins.
• Review incoming faxed orders and determine the appropriate next steps.
• Work with back-office qualification teams to help process orders promptly.
• Partner with the sales team to obtain complete, accurate documentation that meets payer and regulatory requirements.
• Welcome and assist walk-in customers.
• Collect payments and billing information as needed.
• Order inventory and office supplies.

Education

High school diploma or GED

Job description

Kelly is hiring an Administrative Assistant in Charlottesville, VA to support operations at our home healthcare equipment provider. You will answer incoming calls, make outbound confirmations, review orders, and assist walk-in customers during standard business hours.

The role requires at least one year of related experience, a high school diploma or GED, and willingness to work onsite. Compensation is $19 per hour with a full-time daytime schedule Monday through Friday.