Healthcare Account Manager - PBM Client Success

CVS Health Corporation; Rhode Island; Híbrido; USD 44 000 - 102 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits

Bonus eligibility

Resumo da oferta

CVS Health Corporation is seeking an Account Manager to serve as the primary client contact for PBM operations, coordinating with cross-functional teams to fulfill client requests and ensure high-quality service. You will manage communications, track issues, and drive timely resolutions while maintaining professional standards.

The role requires 4+ years in client services or account management, a Bachelor’s degree or equivalent, strong organizational and communication skills, and the ability to

Qualificações

• 4+ years of experience in a client services-based environment or account management.
• Excellent organizational skills.
• Excellent verbal and written interpersonal communication skills.
• Strong problem solving and critical thinking skills.
• Able to be on camera for meetings with reliable attendance.

Responsabilidades

• Issue tracking—engage internal departments to resolve outstanding issues with routine updates to the client.
• Driving practical and creative solutions to complex situations.
• Engaging appropriate resources and coordinating internal/client resources to drive resolution.
• Work within deadlines and meet client performance guarantees.

Conhecimentos

Client relationship management

Organizational skills

Verbal and written communication

Problem solving & critical thinking

Attendance on camera for meetings

Formação académica

Bachelor's Degree or equivalent

Descrição da oferta de emprego

CVS Health Corporation is seeking an Account Manager to serve as the primary client contact for PBM operations, coordinating with cross-functional teams to fulfill client requests and ensure high-quality service. You will manage communications, track issues, and drive timely resolutions while maintaining professional standards.

The role requires 4+ years in client services or account management, a Bachelor’s degree or equivalent, strong organizational and communication skills, and the ability to