Healthcare Account Manager – PBM Client Success

CVS Health Corporation; Kansas; Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health Corporation in the United States seeks an Account Manager to serve as the primary liaison for PBM clients, overseeing day-to-day operations and ensuring timely delivery of client requests. You will partner with cross-functional teams to meet business requirements and maintain strong client relationships.

You will manage issue tracking, develop practical solutions, coordinate resources, and drive performance within guaranteed service levels.

Qualifications

• 4+ years in a client services or account management role.
• Excellent organizational skills.
• Strong verbal and written communication.
• Ability to travel up to 20%.

Responsibilities

• Track issues and coordinate with internal departments to resolve them.
• Develop practical and creative solutions to complex client needs.
• Engage appropriate resources to drive issue resolution.
• Meet deadlines and client guarantees for service delivery.

Skills

Organizational skills

Verbal and written communication

Problem solving

On-camera meetings

Education

Bachelor's Degree

Job description

CVS Health Corporation in the United States seeks an Account Manager to serve as the primary liaison for PBM clients, overseeing day-to-day operations and ensuring timely delivery of client requests. You will partner with cross-functional teams to meet business requirements and maintain strong client relationships.

You will manage issue tracking, develop practical solutions, coordinate resources, and drive performance within guaranteed service levels.