Healthcare Account Manager – PBM Client Liaison

CVS Health Corporation; Nebraska; Hybrid; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking an Account Manager to serve as the primary client contact and oversee day-to-day PBM operations. You will coordinate with cross‑functional teams to ensure timely delivery of requests and build strong, long‑term client relationships.

The role requires strong communication, organizational skills, and the ability to manage complex issues with reliability and professionalism. Travel up to 20% is expected as part of the role.

Qualifications

• 4 years of client services or account management experience.
• Excellent organizational skills.
• Strong verbal and written communication.
• Strong problem-solving and critical thinking abilities.
• Ability to be on camera for meetings.

Responsibilities

• Manage issue tracking from start to resolution with updates to clients.
• Drive practical and creative solutions for complex client needs.
• Engage internal resources and stakeholders to resolve requests.
• Meet deadlines and uphold client performance guarantees.

Skills

Client services

Account management

Organizational skills

Verbal & written communication

Problem solving

Camera-ready for meetings

Education

Bachelor’s Degree or equivalent work experience

Job description

CVS Health Corporation is seeking an Account Manager to serve as the primary client contact and oversee day-to-day PBM operations. You will coordinate with cross‑functional teams to ensure timely delivery of requests and build strong, long‑term client relationships.

The role requires strong communication, organizational skills, and the ability to manage complex issues with reliability and professionalism. Travel up to 20% is expected as part of the role.