Healthcare Account Manager - Client Success & Strategy

OnePoint Patient Care; Chicago (IL); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

DailyPay

Flexible schedules

Health, dental, vision and life ins.

401k

Paid-time off

Tuition Assistance

Job summary

OnePoint Patient Care is seeking an Account Manager for its Client Services team. This role involves managing client relationships and supporting customer success initiatives within a healthcare-focused environment.

The ideal candidate has a Bachelor’s Degree and experience in client management or customer service. Responsibilities include account management, collaboration with internal teams, and client engagement through various activities, all while providing top-tier service to clients.

Qualifications

• Bachelor’s Degree in business or related field preferred.
• Previous experience in client management, customer service, or client support roles.
• Advanced Microsoft Office proficiency and basic computer skills are required.

Responsibilities

• Deploy a consultative and strategic approach to account management.
• Support the Client Services team with report development and incident tracking.
• Manage client base activities through CRM software.

Skills

Client management

Customer service

Microsoft Office proficiency

SalesForce

Problem-solving

Education

Bachelor’s Degree in business or related field

Tools

CRM software

Axiom

Job description

OnePoint Patient Care is seeking an Account Manager for its Client Services team. This role involves managing client relationships and supporting customer success initiatives within a healthcare-focused environment.

The ideal candidate has a Bachelor’s Degree and experience in client management or customer service. Responsibilities include account management, collaboration with internal teams, and client engagement through various activities, all while providing top-tier service to clients.