Health Unit Coordinator - Front Desk & Patient Care Support

Avera Health; Sioux Falls (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

Retirement matching

Career development

Job summary

Avera Behavioral Health Center-Sioux Falls is seeking a regular, full-time clerical/reception support role to assist with patient care needs and front-desk operations. The position supports a multidisciplinary team in a day-shift setting, Monday through Friday, 9:00am–5:30pm.

Responsibilities include greeting patients, handling inquiries, scheduling, admissions, and maintaining charts and materials while upholding confidentiality and CARE standards.

Qualifications

• Experience in healthcare setting preferred
• Ability to communicate effectively with patients and healthcare staff
• Visual acuity adequate to perform position duties and maintain confidentiality

Responsibilities

• Greet all patients and visitors and provide information and directions
• Answer phones, page, and direct inquiries with professional etiquette
• Communicate messages clearly to the healthcare team
• Keep work area clean, restock rooms, and assist with supplies
• Enter patient admission/registration information and assist with forms and scheduling
• Assist with transfer and discharge paperwork and coordinate with receiving departments

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High School or GED Equivalent

Job description

Avera Behavioral Health Center-Sioux Falls is seeking a regular, full-time clerical/reception support role to assist with patient care needs and front-desk operations. The position supports a multidisciplinary team in a day-shift setting, Monday through Friday, 9:00am–5:30pm.

Responsibilities include greeting patients, handling inquiries, scheduling, admissions, and maintaining charts and materials while upholding confidentiality and CARE standards.