Health Unit Coordinator | Behavioral Health Senior Unit

Avera-Healt; Sioux Falls (SD); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO from day 1

Retirement plan with 5% match

Career development mentorship

Descripción de la vacante

Avera Behavioral Health Center-Sioux Falls is seeking a daytime Unit Secretary/Receptionist to support a busy department with compassionate customer service for patients, families, and staff.

The role handles front-desk duties, admissions/registration tasks, scheduling, and coordinating with healthcare teams. A High School diploma or GED is required; related healthcare experience preferred. Hours are Monday–Friday 9:00am–5:30pm; pay range is $18.00–$23.50 per hour.

Formación

• High School or GED Equivalent is required.
• Related healthcare experience preferred.
• Must be able to work hours specified and communicate effectively.

Responsabilidades

• Serves as a unit/department resource, providing customer service to patients, families, healthcare staff.
• Greet all persons, answer inquiries, direct, and assist them.
• Uses appropriate reception etiquette for telephone, nurses’ desk receiving area and paging system when answering phone, making announcements and/or assisting visitors, assist in providing direction during emergencies.
• Communicates messages, explanations and instructions clearly, accurately and in a timely manner to all members of the healthcare team.
• Keeps work area clean and organized, assists or is responsible for set up and/or restocking rooms, ordering supplies, and cleaning.
• Accurately enters patient admission/registration information, assists with completion of any required forms, preparing charts, order entry, scheduling appointments, and obtains/distributes patient education materials as directed.
• Assists with transfer and/or discharge paperwork and communicates necessary for receiving departments/facilities.
• Assists RN/LPN/Patient Care Tech in meeting the needs of the patient care needs as requested and appropriate to the unit/department.

Conocimientos

Customer service

Reception duties

Communication

Teamwork

Educación

High School or GED Equivalent

Related healthcare experience

Descripción del empleo

Location:Avera Behavioral Health Center-Sioux FallsWorker Type:RegularWork Shift:Day Shift (United States of America)Pay Range:The pay range for this position is listed below. Actual pay rate dependent upon experience.$18.00 - $23.50Position HighlightsHours: Monday - Friday 9:00am - 5:30pmYou Belong at AveraBe part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.A Brief OverviewPerforms diverse clerical and reception support duties in support of a unit or department. May assist with patient care needs.What you will doServes as a unit/department resource, providing customer service to patients, families, healthcare staff. Greet all persons, answer inquires, direct, and assist them.Uses appropriate reception etiquette for telephone, nurses’ desk receiving area and paging system when answering phone, making announcements and/or assisting visitors, assist in providing direction during emergencies.Communicates messages, explanations and instructions clearly, accurately and in a timely manner to all members of the healthcare team.Keeps work area clean and organized, assists or is responsible for set up and/or restocking rooms, ordering supplies, and cleaning.Accurately enters patient admission/registration information, assists with completion of any required forms, preparing charts, order entry, scheduling appointments, and obtains/distributes patient education materials as directed.Assists with transfer and/or discharge paperwork and communicates necessary for receiving departments/facilities.Assists RN/LPN/Patient Care Tech in meeting the needs of the patient care needs as requested and appropriate to the unit/department.Essential QualificationsThe individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.Required Education, License/Certification, or Work Experience:High School or GED EquivalentPreferred Education, License/Certification, or Work Experience:Related experience in a healthcare settingExpectations and StandardsCommitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.Promote Avera’s values of compassion, hospitality, and stewardship.Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.Maintain confidentiality.Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.Benefits You Need & Then SomeAvera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.PTO available day 1 for eligible hires.Up to 5% employer matching contribution for retirementCareer development guided by hands-on training and mentorshipAvera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].