Health Unit Coordinator | Behavioral Health Senior Unit

Avera McKennan; Sioux Falls (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1 for eligible hires

Employer 401(k) with 5% match

Career development and mentorship

Job summary

Avera Behavioral Health Center-Sioux Falls is seeking a friendly unit/department receptionist to provide clerical and patient-focused support in a day-shift role. You will greet patients and families, manage admissions, scheduling, and chart preparation, and assist the care team with routine tasks.

The ideal candidate has a High School diploma or GED and related healthcare experience. The role emphasizes strong communication, team collaboration, and adherence to safety and privacy standards.

Qualifications

• High School or GED Equivalent.
• Related healthcare experience preferred.
• Ability to work the hours specified.

Responsibilities

• Serve as a unit/department resource providing customer service to patients, families, healthcare staff.
• Greet visitors, answer inquiries, direct and assist them.
• Use reception etiquette for telephone, nurses’ desk, paging system and announcements.
• Enter patient admission/registration information and assist with charts, orders, scheduling.
• Assist with transfer and discharge paperwork and coordinate with receiving departments.
• Support RN/LPN/Patient Care Tech to meet patient care needs as requested.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Job description

Location: Avera Behavioral Health Center-Sioux Falls Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $18.00 - $23.50 Position Highlights Hours: Monday - Friday 9:00am - 5:30pm

You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview Performs diverse clerical and reception support duties in support of a unit or department. May assist with patient care needs.

What you will do

Serves as a unit/department resource, providing customer service to patients, families, healthcare staff. Greet all persons, answer inquires, direct, and assist them. Uses appropriate reception etiquette for telephone, nurses’ desk receiving area and paging system when answering phone, making announcements and/or assisting visitors, assist in providing direction during emergencies. Communicates messages, explanations and instructions clearly, accurately and in a timely manner to all members of the healthcare team. Keeps work area clean and organized, assists or is responsible for set up and/or restocking rooms, ordering supplies, and cleaning. Accurately enters patient admission/registration information, assists with completion of any required forms, preparing charts, order entry, scheduling appointments, and obtains/distributes patient education materials as directed. Assists with transfer and/or discharge paperwork and communicates necessary for receiving departments/facilities. Assists RN/LPN/Patient Care Tech in meeting the needs of the patient care needs as requested and appropriate to the unit/department.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience

High School or GED Equivalent

Preferred Education, License/Certification, or Work Experience

Related experience in a healthcare setting

Expectations and Standards

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.