Health Services - Office Student Worker

Belmont University; United States; On-site; USD 16,531 - 22,041; Part time

Job summary

Belmont University Health Services is seeking a student to staff the front desk and nurse clinic reception. You will answer telephones, schedule appointments, check in patients, assist walk-ins, and handle payments. This position supports confidential health information handling and HIPAA/FERPA compliance.

Applicants must be enrolled as Belmont students with Federal Work-Study awards. Prior customer service or front desk experience is helpful; strong communications and multi-tasking skills are

Qualifications

• Federal Work-Study Award required.
• Knowledge of basic office practices and equipment usage.
• Use of customer service etiquette and professional appearance.
• Knowledge of basic computer functions: Word. Excel.
• Willingness to be flexible with assignments.
• Willingness to learn an Electronic Medical Records system and Health portal functions.
• Commitment to confidentiality regarding health information in compliance with HIPPA and FERPA.
• Attention to detail. Excellent oral and communication skills.
• Ability to multi task.

Responsibilities

• Staffing the desk in the reception and/or nurse clinic of Health Services.
• Answer telephones and schedule appointments.
• Checking in and discharging patients for appointments.
• Assisting walk-ins at the front desk.
• Taking payments.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

Attention to detail

Confidentiality

Phone etiquette

Flexibility

Education

Belmont University student

Tools

Microsoft Word

Microsoft Excel

Electronic Medical Records (EMR)

Health portal usage

Job description

Special Note:All students are required to read the BU Student Employment Policy prior to submitting an application. All Federal Work-Study students should read the program rules and regulations located at http://www.belmont.edu/sfs/employment/fws.html

Primary Duties and Responsibilities

• Staffing the desk in the reception and/or nurse clinic of Health Services
• Answer telephones and schedule appointments
• Checking in and discharging patients for appointments
• Assisting walk-ins at the front desk
• Taking payments
• Other duties as assigned

Working Conditions:Sitting for long periods of time, clear and understandable voice for taking student information, rare need for lifting up to 10 pounds.

Required Qualifications

• Federal Work-Study Award required
• Knowledge of basic office practices and equipment usage.
• Useof customer service etiquette and professional appearance.
• Knowledge of basiccomputer functions: Word. Excel.
• Willingness to be flexible with assignments.
• Willingness to learn an Electronic Medical records system and Health portalfunctions.
• Commitment to confidentiality regarding health information incompliance with HIPPA and FERPA.
• Attention to detail. Excellent oral andcommunication skills.
• Ability to multi task.

Applicants do not need to be a health or science major.All students are welcome to apply!

Required Education Must be enrolled as a student at Belmont University.

Required Experience Customer service experience.Front desk/reception experienceAppointment scheduling or phone experience

Belmont University is a Christ-centered community. The University faculty, administration, and staff uphold Jesus as the Christ and as the measure for all things. As a community seeking to uphold Christian standards of morality, ethics, and conduct, Belmont University holds high expectations of each person who chooses to join the community. In compliance with federal law, including provisions of Title IX of the Education Amendments of 1972, Titles VI and VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act and Section 504 of the Rehabilitation Act of 1973/the Americans with Disabilities Act, Belmont University does not discriminate on the basis of race, sex, color, national or ethnic origin, age, disability, military service, or sexual orientation in its administration of education policies, programs or activities; its admissions policies; or employment. Consistent with applicable civil rights law, the University primarily hires employees of the Christian faith who are committed to support the mission of the University. The University has appointed the Chief Human Resources Officer/Deputy Title IX Coordinator to serve as coordinator of non-discrimination compliance for staff and faculty. The Director of Institutional Equity and Compliance and Title IX Coordinator serves as coordinator of compliance for Title IX (sex discrimination) issues and questions for students. Click here to learn more.

*In accordance with accrediting standards for its professional education programs in law and medicine, the University does not apply religious criteria in hiring employees within those programs. All employees hired by the University, regardless of religious faith, shall be committed to Belmont’s Christ-centered, student-focused mission.

Belmont's Office of Human Resources will conduct ongoing evaluations of the means by which candidates for employment are sought, to the end that the pool of candidates will include qualified women, minorities, veteransand disabled individuals. Belmont University is an equal opportunity employer under all applicable civil rights laws.