Health Services Manager — Clinic Operations Leader

UW Medicine; Seattle, Northern (WA, KY); Hybrid; USD 111,000 - 166,000; Full time

Job summary

Harborview Medical Center is seeking a Health Services Manager for the 3 West Clinics in Seattle. The role provides leadership for Adult Medicine, Senior Care, Dermatology, Rheumatology and Occupational Medicine services, coordinating operations, staffing and budgets to deliver safe, patient-centered care.

The position supports occasional telework and requires building a high-performance team, driving quality improvements, and ensuring regulatory compliance across clinics in a nationally

Qualifications

• At least 3 years’ leadership experience in health care program management.

Responsibilities

• Oversees daily clinic operations, patient flow, and resource utilization to ensure safe, efficient, and high-quality care.
• Drives quality improvement, regulatory compliance, and effective use of technology and data to enhance performance and outcomes.
• Develops and manages the clinic budget, optimizing revenue, expenses, and volume to meet financial and growth targets.
• Provides strategic direction, fosters collaboration, and leads continuous performance improvement aligned with organizational goals.
• Recruits, develops, evaluates, and schedules staff to ensure a competent workforce aligned with clinic needs and compliance requirements.
• Ensures adherence to regulatory standards, documentation requirements, and audit processes to maintain clinical and operational integrity.
• Promotes a patient-centered culture by modeling service excellence and addressing patient concerns proactively.

Skills

Healthcare leadership

Program management

Regulatory compliance

Job description

Harborview Medical Center is seeking a Health Services Manager for the 3 West Clinics in Seattle. The role provides leadership for Adult Medicine, Senior Care, Dermatology, Rheumatology and Occupational Medicine services, coordinating operations, staffing and budgets to deliver safe, patient-centered care.

The position supports occasional telework and requires building a high-performance team, driving quality improvements, and ensuring regulatory compliance across clinics in a nationally