Health Services Front Desk Student Assistant

Belmont University; United States; On-site; USD 16,531 - 22,041; Part time

Job summary

Belmont University Health Services is seeking a student to staff the front desk and nurse clinic reception. You will answer telephones, schedule appointments, check in patients, assist walk-ins, and handle payments. This position supports confidential health information handling and HIPAA/FERPA compliance.

Applicants must be enrolled as Belmont students with Federal Work-Study awards. Prior customer service or front desk experience is helpful; strong communications and multi-tasking skills are

Qualifications

• Federal Work-Study Award required.
• Knowledge of basic office practices and equipment usage.
• Use of customer service etiquette and professional appearance.
• Knowledge of basic computer functions: Word. Excel.
• Willingness to be flexible with assignments.
• Willingness to learn an Electronic Medical Records system and Health portal functions.
• Commitment to confidentiality regarding health information in compliance with HIPPA and FERPA.
• Attention to detail. Excellent oral and communication skills.
• Ability to multi task.

Responsibilities

• Staffing the desk in the reception and/or nurse clinic of Health Services.
• Answer telephones and schedule appointments.
• Checking in and discharging patients for appointments.
• Assisting walk-ins at the front desk.
• Taking payments.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

Attention to detail

Confidentiality

Phone etiquette

Flexibility

Education

Belmont University student

Tools

Microsoft Word

Microsoft Excel

Electronic Medical Records (EMR)

Health portal usage

Job description

Belmont University Health Services is seeking a student to staff the front desk and nurse clinic reception. You will answer telephones, schedule appointments, check in patients, assist walk-ins, and handle payments. This position supports confidential health information handling and HIPAA/FERPA compliance.

Applicants must be enrolled as Belmont students with Federal Work-Study awards. Prior customer service or front desk experience is helpful; strong communications and multi-tasking skills are