Student Services Front Desk - Federal Work Study

Belmont University; Nashville (TN); On-site; USD 11,365 - 16,186; Part time

Job summary

Belmont University seeks a Belmont Central - Student Worker at our Main Campus facility to assist at the front desk, provide information, and help resolve student queries. The role supports the Registrar, Financial Services, and Admissions offices and requires strong customer service skills.

Hourly wage is $10.00, with duties spanning in-person, email, and phone interactions. Federal Work Study is required, and the position emphasizes teamwork, diversity, and multitasking in a busy campus

Qualifications

• Must have Federal Work Study to be considered.
• Experience in a fast-paced environment and ability to respond to high-pressure situations.
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of customer service principles.
• Strong attention to detail and outstanding customer service skills.
• Able to work cooperatively in a team and across Belmont departments.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Provides direct front desk customer assistance, directs and provides information to customers, and facilitates the resolution of customer concerns and queries.
• Exhibits courteous manner and excellent problem solving skills via email, telephone, and in person.
• Provides information to students and families regarding financial aid options, eligibility, and processes.
• Assists with navigating the registration process and troubleshooting with students.
• Provides basic support and guidance for the Offices of the Registrar, Student Financial Services and Admissions.

Skills

Customer service

Attention to detail

Multitasking

Teamwork

Communication

Education

Federal Work Study

Job description

Belmont University seeks a Belmont Central - Student Worker at our Main Campus facility to assist at the front desk, provide information, and help resolve student queries. The role supports the Registrar, Financial Services, and Admissions offices and requires strong customer service skills.

Hourly wage is $10.00, with duties spanning in-person, email, and phone interactions. Federal Work Study is required, and the position emphasizes teamwork, diversity, and multitasking in a busy campus