Health Services Director

Generations; United States; On-site; USD 85,000 - 95,000; Full time

Job summary

Generations seeks a Health Services Director to lead care teams in Assisted Living/Memory Care, ensuring compliance with standards and delivering exceptional resident care. The role guides care plans, staff policy interpretation, and collaboration with the Executive Director to manage operations and safety programs.

The candidate will oversee staff training, evaluations, and budget considerations while maintaining strong community relations and adherence to regulatory requirements.

Qualifications

• Two-year degree in a related field with healthcare/assisted living experience.
• Licensed Nurse (LPN/LVN) or Registered Nurse.
• CPR and First Aid certification.
• Ability to read, write, and communicate in English.

Responsibilities

• Assist in establishing resident care policies and staff guidelines.
• Explain policies to staff, residents, and visitors.
• Hire, train, supervise, counsel care staff with Executive Director guidance.
• Conduct evaluations and disciplinary actions for healthcare staff.
• Assist with investigations of resident care and QA studies.
• Maintain safety programs and assist with budget planning.

Skills

LPN License

Healthcare supervision

Policy compliance

Education

Two-year related field degree

Licensed Nurse (LPN/LVN) or RN

CPR & First Aid certification

Job description

• Pay or shift range: $85,000 USD to $95,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Salary Range: $85-$95k

LPN required

The Health Services Director ensures the delivery of exceptional care services to residents in the Assisted Living and/or Memory Care community. The Health Services Director leads the care team in developing resident care plans and monitoring residents to ensure that changing care needs are met. Complies with federal, state and local standards for community operation. Monitors policies and procedures, public relations and employee morale. Incorporates the Generation’s mission, vision, and values into their daily work and interactions with others.

SCOPE OF JOB TASKS:

• Assist in establishing the policies pertaining to total resident care, personnel, medical staff, and resident care policies, etc.
• Explain policies and procedures to staff, residents, visitor, etc.
• Assist with and participate in the training of staff.
• In conjunction with the AL Executive Director, hire, train, supervise, counsel as needed, and terminate the care staff as conditions arise.
• In conjunction with AL Executive Director, perform evaluations, counsel, discipline and discharge if necessary, all health care staff.
• Assist with investigations of resident care as needed.
• Complete delegation training, assessments and documentation per state guidelines.
• Review policies and procedures periodically and make changes as necessary.
• May be asked to manage other departments as specified by AL Executive Director.
• Review competence and effectiveness of work force on a regular basis.
• Establish a safety program including a Fire and Disaster Plan.
• Receive suggestions from department heads and other individuals on matters pertaining to department operations and external relationships.
• Assists with annual budget planning. Monitors the budget and make adjustments as necessary to meet the budget.
• Maintain working relationship with community hospitals and other health facilities in the community and coordinate with their services through work and transfer agreements.
• Participate in community activities.
• Review the physical environment of the department on a regular basis. Direct requests for repair and replacement when necessary.
• Keep current on all laws pertaining to the facility operation.
• Participate in all QA studies and respond as needed based on results.
• Elicit family and resident input.
• Be on call and available for community at all times. Cover other administrator/managers while on vacations. Coordinate coverage in your absence.
• Assist personnel and residents in establishing a home-like atmosphere.
• All other duties assigned.

JOB SPECIFICATION:

Education:

• Must have a two-year degree in a related field and experience in health care and/or assisted living.
• Must be a Licensed Nurse (LPN/LVN) or Registered Nurse
• Certification in CPR and First Aid.
• Ability to read, write, communicate, and follow written and oral instructions in the English language.

Work Experience:

• Must have worked with people in a supervisory position in a similar campus setting for a minimum of three years.

Supervision:

• Needs to be self-directed and possess the ability to make decisions. Is accountable for department performance. Works closely with the Executive Director and other department heads.
• Workday - 8 hours
• Stands - often
• Sits - often
• Bends - occasional
• Stairs - occasional, but not required
• Climbs - seldom
• Lifts - often, 20lbs. maximum
• Repetitive hand/foot - seldom

Working Conditions:

Indoors with the potential to work in hot humid conditions in some resident apartments. Works with a variety of staff. Interacts with the public, personnel, visitors, family members, and residents under all circumstances. Works outside of the facility occasionally.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Generations is a family-first, family-owned, and family-operated business serving senior living communities across California, Colorado, Oregon, Utah, and Washington since 1943. We are not only dedicated to supporting and increasing the vitality and joy of our residents but our staff as well. We cherish the unique gifts and complementary skills each person brings to our team. A family caring for families, we are simply unlike anywhere you have ever worked. Come find a home with us.

Bringing Generations together in the joy of living and everything it means to be human.

Qualifications

Licenses & Certifications

Required

Lic Practical Nurse

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.