Health Services Director

Heritage Communities; Omaha (NE); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Free meal each shift

Medical, Dental, Vision insurance

Company-Paid Life & Disability

401(k) with match

Tuition Assistance

Ongoing Training & CEUs

A Workplace That Feels Like Home

Employee Assistance Fund

Job summary

Heritage Communities in Omaha, NE seeks a Health Services Director to lead resident care and health services operations across the community. You’ll oversee staffing, assessments, service plans, and regulatory readiness while partnering with physicians, pharmacies, and regulators.

With 3+ years of leadership in senior living or healthcare, valid healthcare credential (RN/LPN) or relevant degree preferred, you’ll coach teams, manage resources, ensure quality outcomes, and maintain confidential

Qualifications

• 3+ years of supervisory or leadership experience in senior living, assisted living, long-term care, healthcare, or a related environment.
• Experience administering or assisting with medications within an assisted living setting.
• Preferred: RN/LPN or healthcare credential, or related degree in healthcare administration, nursing, health sciences, business, or related field.

Responsibilities

• Provide day-to-day leadership and oversight of Health Services operations throughout the community.
• Lead, coach, develop, and hold Health Services associates accountable.
• Oversee staffing and scheduling, and manage Health Services labor and resources.
• Oversee resident assessments, service plans, and medication records under regulatory requirements.
• Maintain relationships with residents, families, physicians, pharmacies, providers, regulators, and partners.
• Respond to resident concerns and support move-ins and transitions.
• Coordinate training, regulatory readiness, and quality outcomes with corrective actions.
• Communicate company expectations and priorities to staff.
• Collaborate with community leaders to ensure consistent care and resident experience.
• Serve on the leadership team and participate in on-call rotation.

Skills

Leadership

Healthcare administration

Staff management

Regulatory compliance

Communication

Education

RN/LPN or healthcare credential OR bachelor's/associate degree

Tools

EHR systems

Medication management systems

Staffing/scheduling systems

Learning platforms

Office software

Job description

Description

• Location 16934 Frances Street,Suite 200,Omaha, NE, 68130,United States
• Base Pay $80,000.00 - $90,000.00 / Year
• Employee Type Full-time - Salary

Make Lives Better, Build Your Future: Join Heritage Communities as a Health Services Director!

At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

What You’ll Do:

As a Health Services Director, you will provide leadership, oversight, and accountability for the delivery of resident care throughout the community, directly impacting the lives of our residents and the success of our team by:

• Providing day-to-day leadership and oversight of Health Services operations throughout the community, and leading, coaching, developing, and holding Health Services associates accountable.
• Overseeing caregiver and medication aide/technician staffing and scheduling, and managing Health Services labor and departmental resources responsibly.
• Overseeing resident assessments, reassessments, service plans, medication records, and related healthcare documentation within applicable scope and regulatory requirements.
• Monitoring resident-care delivery to ensure services align with assessed needs and service plans.
• Establishing and maintaining effective relationships with residents, families, physicians, pharmacies, providers, regulators, and community partners.
• Responding appropriately to resident concerns, incidents, changes in condition, and emerging care needs, and supporting prospective resident assessments, move-ins, and resident transitions.
• Assessing training and competency needs, coordinating education, maintaining ongoing survey and regulatory readiness, and monitoring quality outcomes to lead corrective-action follow-up.
• Communicating company and community expectations, changes, deadlines, and priorities to Health Services associates.
• Partnering and collaborating with community leaders and associates to promote consistent resident care, communication, service delivery, and resident experience throughout the community.
• Serving as an active member of the community leadership team, participating in the on-call rotation, and providing direct resident care and/or medication assistance within your authorized scope when community needs require.

What We’re Looking For:

• 3+ years of supervisory or leadership experience in senior living, assisted living, long-term care, healthcare, or a related environment.
• Meaningful experience working with resident care or healthcare services, and the ability to meet applicable state requirements to administer or assist with medications within the assisted living setting.
• An RN, LPN/LVN, medication aide/technician, or other relevant healthcare credential, OR a bachelor’s/associate degree (or college coursework) in healthcare administration, nursing, health sciences, human services, business, or a related field (Preferred).
• Previous resident-care leadership, Health Services leadership, or healthcare-management experience, including experience with resident assessments, service planning, medication management, staffing, training, and regulatory readiness (Preferred).
• A demonstrated ability to lead, coach, develop, and hold teams accountable, alongside the ability to manage staffing, competing priorities, resident needs, and operational challenges.
• Strong verbal and written communication skills, with the ability to navigate challenging or emotionally charged conversations professionally.
• The ability to effectively use electronic health records, medication systems, staffing/scheduling systems, learning platforms, and standard business software.
• The ability to meet applicable state-specific certification, training, credentialing, or licensure requirements associated with assigned responsibilities.
• The ability to participate in on-call responsibilities and provide direct resident support when operational needs require.
• The ability to maintain confidential resident, associate, and health information.
• The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
• A current CPR/BLS certification.
• A valid driver’s license and an acceptable driving record.

Summary

Why Choose Heritage Communities?

At Heritage Communities, with 25 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.

What’s In It for You?

• Paid Time Off – 3 weeks of Paid Vacation in your 1st year + 32 hours sick time.
• Free Meal Every Shift – enjoy a warm meal on us.
• Medical, Dental, and Vision – with low co-pays.
• Company-Paid Life & Disability Insurance
• 401(k) with up to 5% Match
• Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support – covering reimbursement for Med Aide/Tech certifications and CEUs.
• A Workplace That Feels Like Home – positive, team-first culture.
• Employee Assistance Fund, Discounts and more!

*FT-8a-5p-Monday-Friday, with occasional weekends, evenings and on call

Additional Information

• Community Address 16934 Frances St Ste 200, Omaha, NE 68130
• Community Name Heritage Communities Home Office