Director of Memory Support

Heritage Communities; Omaha (NE); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Free meals per shift

Medical, dental, and vision

Company-paid life & disability

401(k) with match

Tuition assistance

Training and CEU reimbursement

Positive team culture

Additional employee perks

Job summary

Heritage Communities seeks a Memory Support Director to lead a Montessori-inspired memory care neighborhood in Omaha. You will create personalized care experiences, mentor the care team, and ensure compassionate, resident-centered service.

Responsibilities include evaluating residents, updating care plans, and collaborating with ED, healthcare partners, and regulatory professionals to maintain high-quality outcomes.

Qualifications

• 2+ years of experience and knowledge of health-related practices related to dementia or cognitive impairment.
• 1+ years of management experience including hiring staff, coaching, performance management, and daily supervision.
• An associate's degree in nursing, social work, or another health-related field (preferred).
• A Montessori Certification, or willingness to obtain it.

Responsibilities

• Lead our Montessori-inspired memory care program and create personalized resident experiences.
• Conduct resident evaluations before move-in and during residence to tailor care plans.
• Train and mentor caregivers, fostering compassion, teamwork, and dementia education.
• Monitor care quality, observations, documentation, and response times for improvements.

Skills

Dementia care experience

Management experience

Communication skills

MS Office proficiency

Education

Associate degree (health-related)

Montessori Certification

Tools

MS Word

MS Excel

PowerPoint

Job description

• Location 16934 Frances Street,Suite 200,Omaha, NE, 68130,United States
• Employee Type Full-time - Salary

Make Lives Better, Build Your Future: Join Heritage Communities as a Memory Support Director!

At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

As our Memory Support Director, you'll be the heart and leader of a vibrant memory care neighborhood—creating meaningful moments, inspiring your team, and directly impacting the lives of residents.

In this rewarding role, you'll:

Bring the Portraits Program to Life

Lead our Montessori-inspired memory care program, creating personalized experiences that support each resident's physical, emotional, social, spiritual, and cognitive well-being.

Get to Know Every Resident's Story

Conduct resident evaluations before move-in and throughout their journey, ensuring care plans and service agreements evolve to meet their unique needs.

Coach and Inspire an Amazing Care Team

Train, mentor, be part of a team, and develop caregivers while fostering a culture of compassion, excellence, teamwork, and continuous dementia education.

Champion Outstanding Care

Monitor quality, conduct care observations, review documentation and response times, and implement improvements that help ensure exceptional resident experiences every day.

Collaboration and Teamwork

Serve as a key collaborator across the community, working closely with the Executive Director, healthcare professionals, dining services, and departmental leaders to foster a coordinated and resident-focused environment.

Build Meaningful Connections

Develop trusted relationships with residents, families, team members, healthcare partners, hospice providers, home health agencies, and regulatory professionals.

Make a Difference Every Day

Create an environment where residents thrive, families feel supported, and team members are empowered to deliver compassionate, person-centered care.

This is more than a leadership role—it’s an opportunity to make a lasting impact on the lives of residents, families, and caregivers every single day.

Requirements

What We’re Looking For:

• 2+ years of experience and knowledge of health-related practices related to the care of persons living with dementia or cognitive impairment.
• 1+ years of management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling (preferred).
• An associate's degree in nursing, social work, or another health-related field (preferred).
• A Montessori Certification, or the willingness to obtain it.
• A current CPR/BLS certification.
• Valid driver’s license and acceptable driving record.
• The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
• Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

Summary

Why Choose Heritage Communities?

At Heritage Communities, with 25 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.

What’s In It for You?

• Paid Time Off – 3 weeks of Paid Vacation in your 1st year + 32 hours sick time.
• Free Meal Every Shift – enjoy a warm meal on us.
• Medical, Dental, and Vision – with low co-pays.
• Company-Paid Life & Disability Insurance
• 401(k) with up to 5% Match
• Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support – covering reimbursement for Med Aide/Tech certifications and CEUs.
• A Workplace That Feels Like Home – positive, team-first culture.
• Employee Assistance Fund, Discounts and more!
• Community Address 16934 Frances St Ste 200, Omaha, NE 68130
• Community Name Heritage Communities Home Office