Health Services Coordinator

Colonial Group; Fargo (ND); On-site; USD 42,000 - 62,000; Full time

Job summary

Touchmark at Harwood Groves in Fargo, ND is seeking a Health Services Coordinator - Scheduler to create the Health Services schedule and manage coverage, including call-ins and replacements. The role also supports attendance at in-services and staff meetings, and assists with recruiting Health Services team members.

The ideal candidate will have a high school diploma, strong critical thinking, the ability to multitask in a busy environment, and proficient MS Office skills.

Qualifications

• High school diploma or equivalent required.
• Strong critical thinking and multi-tasking abilities.
• Ability to handle schedule changes and call-ins.
• Experience in administrative roles preferred.
• Willingness to obtain CPR/First Aid certification.

Responsibilities

• Create the Health Services schedule and manage coverage, including call-ins and replacements.
• Attend in-services and staff meetings.
• Assist with recruiting Health Services team members.

Skills

Critical thinking

Deadline management

Administrative experience

Confidentiality

Communication skills

Learning mindset

Education

High school diploma or equivalent

Tools

MS Office

MS Excel

Outlook

Job description

Touchmark at Harwood Groves is Fargo’s leading full-service retirement community-assisted living, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking a compassionate person to join our talented team as a Health Services Coordinator - Scheduler.

This person will be responsible for creating the Health Services schedule, handling any/all schedule issues for our Health Services team including but not limited to call‑ins and finding replacements for shift coverage. This person will attend scheduled in-services and staff meetings and assist with recruiting new Health Services team members (i.e. Caregivers, Medication Aides, and Certified Nursing Assistants).

Monday – Friday

8:00am – 5:00pm

Rotating on call, weekends, some evening & night hours as needed.

The ideal candidate will:

• Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
• Possess a high school diploma or equivalent
• Possess strong critical thinking skills
• Be able to work in a busy environment, with frequent changes and interruptions
• Have the ability to manage multiple, sometimes competing, deadlines and work under pressure
• Have prior administrative experience is preferred
• Possess excellent computer skills, including but not limited to MS Office, MS Excel, and Outlook
• Be willing to obtain CPR/First Aid certification or provide current certification
• Med Aide experience not required, but encouraged
• Have a genuine interest in caring for elderly residents and working in a geriatric environment
• Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors