Health Records & Scheduling Specialist (Office Assistant 3)

Washington State Department of Correction; Aberdeen (WA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Up to 25 paid vacations days a year

8 hours of paid sick leave per month

12 paid holidays a year

Generous retirement plan

Flex Spending Accounts

Dependent Care Assistance

Deferred Compensation and so much more

Job summary

Washington State Department of Corrections seeks an Office Assistant 3 at Stafford Creek Corrections Center in Aberdeen, WA. The role supports scheduling and health services administration, handling records, mail, and coordination with providers.

You will assist with offsite scheduling, patient communications, and health records management while upholding confidentiality and security requirements. The position is full-time, on-site with regular weekday hours.

Qualifications

• Ability to type a minimum of 40 words per minute.
• Intermediate word processing and spreadsheet skills.
• Handle stressful environments: adapt to and positively handle the stress of a high-paced work environment.
• Multi-task: ability to multi-task, prioritize, and complete work assignments in a fast-paced, detail-oriented environment.
• Share information appropriately: maintain confidentiality of information learned through position that is protected by Department of Corrections policy, and Federal and/or State law.
• Policies and procedures: know, understand, and consistently demonstrate ability to follow all applicable agency policies, procedures, and guidelines related to custody and security.
• Team player: demonstrate team approach to providing excellent customer service. Communicate effectively both internally and externally.
• Foster a positive attitude: demonstrate openness toward the ever-changing social and cultural makeup of the workplace.

Responsibilities

• Pull pertinent information from patient files for offsite scheduling purposes.
• Assist with appointment confirmation for offsite appointments.
• Communicate via kiosk or kite onsite appointment dates and times to patients.
• Complete records requests for offsite appointments.
• Documenting and communicating Med Out Orders.
• Printing and placing MARs in trip envelopes.
• Controls and catalogs health records ensuring security and confidentiality.
• Escort new hires, visitors, etc. to health services.
• Answers requests from authorized personnel for information recorded in patients’ records in accordance with prescribed policies.
• Prepare health records for provider/practitioners’ appointments and review as needed.
• Daily pick up and distribution of Health Services Unit mail, including from D Building mailbox and the mail cart.
• Watch porters as needed, in areas where staff supervision is required.
• Assist medical records with filing documentation into the patient health record as needed.
• Organize daily workflow.
• Participates in Health Services Quality Improvement activities as appropriate.
• Participates in Health Services Place Safety Muster as appropriate.

Skills

Typing 40 wpm

Word processing

Spreadsheets

Stress management

Multi-tasking

Confidentiality

Policy adherence

Teamwork

Positive attitude

Education

High School Diploma or equivalent

2 years clerical experience

Equivalent education/experience

Job description

Washington State Department of Corrections seeks an Office Assistant 3 at Stafford Creek Corrections Center in Aberdeen, WA. The role supports scheduling and health services administration, handling records, mail, and coordination with providers.

You will assist with offsite scheduling, patient communications, and health records management while upholding confidentiality and security requirements. The position is full-time, on-site with regular weekday hours.