Health Record and Information Technician PACE

Sentara Healthcare Inc; Norfolk (VA); Hybrid; USD 56,482,000 - 86,100,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k/403b with employer match

Tuition Reimbursement and Student Loan

Job summary

Sentara Pace in Norfolk, VA seeks a Health Record and Information Technician to interpret and prepare documents for precision scanning into the electronic medical record with strict confidentiality. You will maintain EHR data, verify demographics, and support chart audits while ensuring HIPAA compliance and collaborating with clinicians, coders, and release-of-information vendors.

Requires a High School Diploma and 1 year of Health Information Services experience; full-time day shift with

Qualifications

• High School Diploma or Equivalent required.
• 1 year of Health Information Services experience required.
• Experience with HIPAA and privacy policies preferred.

Responsibilities

• Retrieve, assemble, and analyze medical records for completeness and compliance.
• Maintain EHR systems by scanning, indexing, and validating documents.
• Review provider documentation for signatures, dates, and authentication.

Skills

Attention to detail

HIPAA compliance

Communication skills

Team collaboration

Customer service

Education

High School Diploma or Equivalent

Tools

EHR systems

Job description

Sentara Pace is seeking to hire a qualified individual to join our team as a Health Record and Information Technician.

Position Status: Full Time - Day Shift

Position Location: Norfolk, VA

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits.

Overview

The Health Record and Information Technician is responsible for the interpretation and preparation of all documents for precision scanning into the electronic medical record with strict attention to maintaining patientconfidentiality guidelines for safeguarding patient medical information. This role is required to work within many different computer environments to track, scan, identify, validate, and access medical records. The Health Record and Information Technician I is responsible for maintaining data and statistics to support functions within the department and for the needs of patients, providers, and other applicable entities.

Education

• High School Diploma or Equivalent (required)

Experience

• 1-year experience in Health Information Services (required)

Key Responsibilities

Health Information Management & Record Processing

• Retrieve, assemble, and analyze medical records for completeness, accuracy, and compliance with regulatory standards.
• Maintain electronic health record (EHR) systems by scanning, indexing, and validating documents in appropriate patient charts.
• Review provider documentation for required signatures, dates, and authentication.
• Process record requests, ensuring compliance with HIPAA and organizational policies regarding release of information.

Data Quality & Integrity

• Verify accuracy of patient demographic and encounter data in EHR and health information systems.
• Conduct quality checks on scanned and uploaded documents to ensure legibility, correct patient matching, and completeness.
• Assist with chart audits and data validation for internal quality, coding, and compliance reviews.
• Support updates to patient information to maintain consistent data integrity across clinical, billing, and reporting systems.

Confidentiality, Security & Compliance

• Maintain strict confidentiality of patient health information in accordance with HIPAA and internal privacy policies.
• Report any potential breaches, discrepancies, or security issues to the appropriate compliance or privacy officer.

Customer Service & Communication

• Provide courteous and timely responses to internal and external requests for patient information.
• Collaborate with physicians, nurses, coders, and other healthcare staff to resolve documentation or record-related issues.
• Communicate effectively with release-of-information vendors, legal representatives, and external agencies as needed.

Other Requirements

• Good hand-eye coordination and the ability to meet process document standards as set.
  Ability to focus on detailedprocesses and validate accuracy of others.

Benefits: Sentara offers an attractive array of full-time benefits to include:

• Medical, Dental, Vision plans
• Paid Time Off, Paid Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave
• Tuition Reimbursement and Student Loan Paydown programs
• 401k/403B, 401a plans
• Career Advancement Opportunities
• Work Perks

For more information about our employee benefits, CLICK HERE!

keywords: healthcare administration, pace, elderly care, fulltime, norfolk, health information technician

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.76 - $30.05 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.