Health Plan Solutions Director — Growth & Onboarding Lead

Two Chairs

San Francisco (CA)

On-site

USD 160,000 - 180,000

Full time

6 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Equity in a high-growth startup

Paid time off including holidays and冬季

Comprehensive medical, dental, and VIs

401(k) retirement options

Work from home reimbursement

Productivity & Wellness stipend

Healthcare FSA/HSA contributions

Paid parental leave

Job summary

Two Chairs is seeking a Client Solutions Director to join our Growth organization, guiding health plan implementations from sales through launch and partnering on scalable solutions initiatives across clients.

The ideal candidate combines health plan expertise, strategic problem solving, and strong executive communication, with a track record of cross-functional influence and delivering complex enterprise implementations.

Qualifications

Deep experience implementing solutions with health plans and healthcare operations.
Proven project management of complex enterprise implementations.
Strategic, analytical thinker who can navigate ambiguity.
Excellent executive communication and influencing skills.
Data-driven with ability to translate data into insights.
Aligned with the company's mission in mental health access.

Responsibilities

Guide client and internal teams through the health plan implementation process from late-stage deal cycles to go-live.
Lead end-to-end onboarding for large-scale health plan partners.
Identify bottlenecks and drive rapid mitigation strategies before go-live timelines.
Establish implementation governance structures and cross-functional alignment.
Lead post-launch transition to Account Management and monitor health metrics.
Support cross-payer initiatives and strategic projects as they arise.
Develop scalable playbooks, SOPs, and toolkits for future implementations.