PMdigital.ai is looking for a Health IT Training Specialist to join our growing team. This work will be performed primarily in a remote/virtual environment but may require on-site activities at IHSC Headquarters in Washington, DC on an as-needed basis, as determined by the Government.
Summary:
Performs substantive training analysis, instructional design, curriculum development, training-material production, training delivery, evaluation, and user-readiness activities supporting Health IT implementation and sustainment. The Training Specialist develops and delivers training products and services appropriate to identified user populations and operational requirements.
Duties and Responsibilities
- Conduct training-needs analyses and identify target audiences, learning objectives, training requirements, and delivery approaches.
- Design and develop curricula, lesson plans, presentations, facilitator guides, participant guides, job aids, quick-reference materials, exercises, assessments, and other training products.
- Develop role-based and workflow-based training content addressing applicable Health IT systems, processes, policies, or operational changes.
- Deliver instructor-led, virtual, classroom, train-the-trainer, and other approved training formats.
- Develop and maintain electronic-learning content when required and compatible with approved Government platforms.
- Coordinate training schedules, logistics, participant requirements, materials, and other training-delivery activities.
- Develop knowledge checks, assessments, surveys, and other methods to evaluate training effectiveness and user readiness.
- Analyze training results and user feedback and revise training materials or delivery approaches as appropriate.
- Maintain training materials, curricula, version histories, attendance information, completion information, and other required records.
- Coordinate with Clinical Informaticists, Project Managers, Program Managers, Technical Writers, technical personnel, and operational stakeholders to ensure training reflects approved workflows and implementation requirements.
- Support implementation, readiness, adoption, sustainment, and knowledge-transfer activities.
- Perform authorized in-person training when required and when applicable travel has been approved in accordance with the task order.
Required Knowledge, Skills, and Abilities
- Demonstrated experience in instructional design, adult learning, curriculum development, training delivery, or related functions.
- Ability to develop and deliver effective training for complex systems, processes, or operational environments.
- Strong presentation, facilitation, writing, organization, and communication skills.
- Proficiency with common instructional design, presentation, collaboration, and learning technologies.
- Ability to evaluate training effectiveness and translate feedback into improved training products.
- Experience with Health IT, healthcare, Federal IT, or enterprise-system training is preferred.
- An industry-recognized certification in instructional design, adult learning, training, or a related discipline is preferred.