Health IT Technical Writer

Program Management Solutions LLC; Washington (District of Columbia); Hybrid; USD 70,000 - 100,000; Full time

Job summary

PMdigital.ai seeks a Health IT Technical Writer to join our growing team. You will develop, edit, and maintain technical and operational documentation supporting Health IT initiatives, governance, training, and user understanding.

The role blends remote work with occasional on-site activities at IHSC Headquarters in Washington, DC as needed. You will translate complex clinical and IT information into clear content for technical and nontechnical audiences, maintain version control, and coordinate

Qualifications

• Demonstrated experience developing technical, operational, procedural, or user documentation for complex IT or Health IT environments.

Responsibilities

• Develop, write, edit, format, and maintain technical, operational, program, training, governance, and user documentation.
• Develop standard operating procedures, work instructions, user guides, reference materials, technical reports, process documentation, manuals, knowledge articles, and similar work products.
• Translate complex technical, clinical, operational, and program information into clear content appropriate for intended audiences.
• Review source information, interview subject-matter experts, gather requirements, and independently develop documentation from available technical and operational information.
• Standardize document structure, terminology, formatting, and content to improve consistency, readability, usability, and maintainability.
• Review and edit Contractor-prepared documentation for clarity, accuracy, completeness, grammar, organization, consistency, and compliance with applicable templates, governance, security, accessibility (Section 508), and records-management requirements.
• Develop diagrams, process flows, tables, graphics, or other explanatory content as appropriate.
• Maintain version control for Contractor-prepared documentation, use Government-approved document repositories, and support document-review and approval workflows in accordance with applicable records-management and security requirements.
• Maintain documentation inventories, revision histories, and content-status information.
• Support implementation, training, change-management, transition, knowledge-transfer, and sustainment activities through development and maintenance of required documentation.
• Coordinate documentation activities with applicable technical, clinical, program, training, cybersecurity, data, and operational stakeholders.

Skills

Technical writing

Health IT

Editing

Content development

Documentation tools

Tools

MS Word

SharePoint

Adobe Acrobat

Job description

PMdigital.ai is looking for a Health IT Technical Writer to join our growing team. The work will be performed primarily in a remote/virtual environment but may require on-site activities at IHSC Headquarters in Washington, DC on an as-needed basis, as determined by the Government.

Summary: Performs substantive technical-writing, documentation, editing, content-development, and knowledge-management work supporting Health IT implementation, sustainment, governance, operations, training, and user understanding. The Technical Writer develops and maintains clear, accurate, standardized, audience-appropriate technical and operational content.

Duties and Responsibilities

• Develop, write, edit, format, and maintain technical, operational, program, training, governance, and user documentation.
• Develop standard operating procedures, work instructions, user guides, reference materials, technical reports, process documentation, manuals, knowledge articles, and similar work products.
• Translate complex technical, clinical, operational, and program information into clear content appropriate for intended audiences.
• Review source information, interview subject-matter experts, gather requirements, and independently develop documentation from available technical and operational information.
• Standardize document structure, terminology, formatting, and content to improve consistency, readability, usability, and maintainability.
• Review and edit Contractor-prepared documentation for clarity, accuracy, completeness, grammar, organization, consistency, and compliance with applicable templates, governance, security, accessibility (Section 508), and records-management requirements.
• Develop diagrams, process flows, tables, graphics, or other explanatory content as appropriate.
• Maintain version control for Contractor-prepared documentation, use Government-approved document repositories, and support document-review and approval workflows in accordance with applicable records-management and security requirements.
• Maintain documentation inventories, revision histories, and content-status information.
• Support implementation, training, change-management, transition, knowledge-transfer, and sustainment activities through development and maintenance of required documentation.
• Coordinate documentation activities with applicable technical, clinical, program, training, cybersecurity, data, and operational stakeholders.

Required Knowledge, Skills, and Abilities

• Demonstrated experience developing technical, operational, procedural, or user documentation for complex IT or Health IT environments.
• Excellent writing, editing, grammar, organization, and information-structuring skills.
• Ability to translate technical subject matter into clear material for technical and nontechnical audiences.
• Proficiency with common document-development, collaboration, publishing, and content-management tools.
• Ability to manage multiple documentation products and revisions simultaneously.
• Experience with healthcare, Health IT, Federal IT, or similarly complex regulated environments is preferred.