Health Insurance Call Center Receptionist - Customer Support

Direct Staffing Inc; Cincinnati (OH); On-site; USD 15,627 - 22,256; Full time

Benefits offered by this job

Competitive hourly pay with weekly checks

Online continuing education

Employee discounts

Possibility of overtime

Job summary

A staffing agency in Cincinnati is seeking Receptionist Call Center Operators to handle inquiries on 1-800 lines. Candidates should have a high school diploma and at least three years of customer service experience. The role requires strong analytical and communication skills. Flexible working hours from Monday to Friday between 9:00 AM to 9:00 PM, with possible overtime on weekends. Competitive hourly pay rate of $13.75, along with eligibility for online education and discounts.

Qualifications

• Must possess three or more years of customer service experience.
• Requires proficient analytical, communication, and vocational skills.
• Basic keyboard proficiency and familiarity with office software are necessary.

Responsibilities

• Receive calls on 1-800 telephone lines and respond to inquiries.
• Identify problems, troubleshoot, and provide advice to assist callers.
• Direct calls to the appropriate area.
• Deliver a basic understanding of the company structure.

Skills

Analytical skills

Communication skills

Customer service skills

Education

High school diploma or equivalent

Job description

A staffing agency in Cincinnati is seeking Receptionist Call Center Operators to handle inquiries on 1-800 lines. Candidates should have a high school diploma and at least three years of customer service experience. The role requires strong analytical and communication skills. Flexible working hours from Monday to Friday between 9:00 AM to 9:00 PM, with possible overtime on weekends. Competitive hourly pay rate of $13.75, along with eligibility for online education and discounts.