Receptionist Operator I - Insurance Switchboard

Cincinnati Insurance Company; Fairfield (OH); Sur place; USD 22 000 - 28 000; Plein temps

Résumé du poste

The Cincinnati Insurance Companies in Fairfield, OH is hiring a Receptionist Operator I to support the switchboard and front desk. You will answer calls, welcome visitors, issue badges, and route inquiries while maintaining a professional, customer-focused environment.

Key duties include monitoring announcements, providing guest access, and supporting HR and Corporate Communications as needed. Strong communication and multitasking are essential in this role.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office applications including Outlook, Word, and Teams.

Responsabilités

• Answer and transfer incoming calls from external and internal callers.
• Register incoming visitors and provide badges.
• Make announcements over the loudspeaker as requested by HR and Corporate Communications.
• Assign temporary internet access to guests.
• Provide a professional and welcoming experience for callers and visitors.
• Maintain accurate visitor records and follow security procedures.
• Direct inquiries to the appropriate department or associate.
• Work collaboratively with team members to ensure efficient switchboard operations.
• Perform other administrative duties as assigned.

Connaissances

Verbal and written communication

Clear confident voice

Multitasking

Teamwork

Microsoft Office (Outlook, Word, Teams

Formation

High school diploma or GED

Outils

Microsoft Office Suite (Outlook/Word/Teams)

Description du poste

The Cincinnati Insurance Companies in Fairfield, OH is hiring a Receptionist Operator I to support the switchboard and front desk. You will answer calls, welcome visitors, issue badges, and route inquiries while maintaining a professional, customer-focused environment.

Key duties include monitoring announcements, providing guest access, and supporting HR and Corporate Communications as needed. Strong communication and multitasking are essential in this role.