Health Information Specialist

Jobtailor; Kansas; On-site; USD 29,000 - 42,000; Full time

Job summary

Jobtailor in Kansas is seeking a detail-oriented Medical Records/Administrative Clerk to process requests for health information and manage patient records. You will safeguard privacy, ensure HIPAA compliance, and handle status inquiries via phone and email, while using multiple systems and office equipment.

Ideal candidates have basic computer skills, strong data entry ability, and the capacity to work in a fast-paced healthcare environment with limited supervision.

Qualifications

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented regarding accurate and compliant medical records information.
• Strong data entry skills.
• Able to work with minimum supervision and respond to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• This job is not eligible for employment sponsorship.
• Must meet productivity expectations as outlined at the specific site.
• Experience in a healthcare environment (bonus points).
• Previous production/metric-based work experience (bonus points).
• In-person customer service experience (bonus points).
• Ability to build relationships with on-site clients and customers (bonus points).
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders (bonus points).

Responsibilities

• Process release-of-information requests, specifically medical record requests, accurately and efficiently
• Safeguard patient privacy and ensure releases comply with authorizations, company policy, facility policy, and HIPAA regulations
• Take calls from patients, insurance companies, and attorneys to provide medical record status
• Document information across multiple platforms using two computer monitors
• Receive and process requests for patient health information
• Maintain confidentiality and security of privileged information
• Maintain working knowledge of company and facility software
• Adhere to company and customer facility codes of conduct and policies
• Inform the manager about work, site difficulties, and fluctuating volumes
• Manage patient health records and ensure HIPAA compliance
• Prepare new patient charts using paper and electronic health record sources
• Assemble medical records in standard order and ensure they are accurate and complete
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit records to internal and external requesters
• Answer inbound and outbound calls
• Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
• Schedule pickups as needed
• Perform other duties as assigned

Skills

HIPAA Compliance

Medical Record Management

Data Entry

Electronic Health Records

Document Management

Professional Communication

Education

High School Diploma

GED

Tools

Fax Machine

Printers

Office Equipment

Computer Monitors

Job description

• Process release-of-information requests, specifically medical record requests, accurately and efficiently
• Safeguard patient privacy and ensure releases comply with authorizations, company policy, facility policy, and HIPAA regulations
• Take calls from patients, insurance companies, and attorneys to provide medical record status
• Document information across multiple platforms using two computer monitors
• Receive and process requests for patient health information
• Maintain confidentiality and security of privileged information
• Maintain working knowledge of company and facility software
• Adhere to company and customer facility codes of conduct and policies
• Inform the manager about work, site difficulties, and fluctuating volumes
• Manage patient health records and ensure HIPAA compliance
• Prepare new patient charts using paper and electronic health record sources
• Assemble medical records in standard order and ensure they are accurate and complete
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit records to internal and external requesters
• Answer inbound and outbound calls
• Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
• Schedule pickups as needed
• Perform other duties as assigned

Requirements

• High School Diploma or GED
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment regularly
• Professional verbal and written communication skills in the English language
• Detail and quality oriented regarding accurate and compliant medical records information
• Strong data entry skills
• Able to work with minimum supervision and respond to changing priorities and role needs
• Ability to organize and manage multiple tasks
• Able to respond to requests in a fast-paced environment
• This job is not eligible for employment sponsorship
• Must meet productivity expectations as outlined at the specific site
• Experience in a healthcare environment (bonus points)
• Previous production/metric-based work experience (bonus points)
• In-person customer service experience (bonus points)
• Ability to build relationships with on-site clients and customers (bonus points)
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders (bonus points)

Core Competencies

Demonstrates expertise in processing medical record requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Proficient in managing patient health records and utilizing various office equipment to support efficient operations.

Highest-signal resume keywords

• HIPAA Compliance
• Medical Record Management
• Data Entry Skills
• Professional Communication
• Healthcare Experience

ATS Optimization Keywords

Hard Skills

• Medical Record Requests
• Data Entry
• Basic Computer ProficiencyElectronic Health Records
• Document Management

Soft Skills

• Detail Oriented
• Organizational Skills
• Adaptability
• Customer Service
• Relationship Building

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Patient Privacy
• Confidentiality
• Healthcare Environment
• Production Metrics
• Process Improvement

Tools & Technologies

• Office Equipment
• Computer Monitors
• Fax Machine
• Printers