Health Information Services Technician

Hanker Systems, Inc.; Los Angeles (CA); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Hanker Systems, Inc. is hiring an experienced Medical Records Specialist / ROI Specialist to manage requests using the Epic ROI module. You will ensure HIPAA compliance and accurate release of confidential patient information.

The role requires handling records from multiple sources, maintaining data accuracy, and meeting turnaround times in an on-site Torrance, CA setting.

Formación

• High School Diploma or GED required.
• Minimum 3 years of medical records, health information management, or ROI experience.
• At least 1 year hands-on experience with the Epic ROI module.
• Working knowledge of HIPAA, patient confidentiality, and release procedures.
• Experience with Kofax, PDF applications, and e-fax systems.
• Strong data entry, documentation, and organizational skills.

Responsabilidades

• Process medical records requests from patients, providers, and attorneys.
• Use Epic ROI to review, process, and fulfill records requests.
• Verify authorization and ensure proper release of confidential information.
• Maintain HIPAA compliance and privacy regulations.
• Handle requests via multiple channels including electronic fax.
• Review and organize records with Kofax and PDF tools.
• Respond to inquiries and assist with records requests.
• Maintain at least 95% data entry accuracy and timely processing.

Conocimientos

Data entry

HIPAA compliance

Communication

Organizational skills

Educación

High School Diploma or GED

Herramientas

Epic ROI module

Kofax

PDF applications

Electronic fax (e-fax)

Descripción del empleo

Location: Torrance, CA 90048

Work Schedule: Monday Friday, 8:00 AM 4:30 PM

Work Arrangement: On-site

Job Overview

We are seeking an experienced Medical Records Specialist / Release of Information (ROI) Specialist with hands‑on experience using the Epic Release of Information (ROI) module. The ideal candidate will have a background in medical records processing, HIPAA compliance, and fulfilling patient information requests accurately and efficiently.

Key Responsibilities

• Process medical records requests from patients, healthcare providers, physicians' offices, attorneys, and law firms.


• Use the Epic Release of Information (ROI) module to review, process, and fulfill records requests.


• Verify authorization and ensure the appropriate release of confidential patient information.


• Maintain compliance with HIPAA regulations and applicable state and federal privacy laws.


• Manage requests received through multiple channels, including electronic fax and other document processing systems.


• Use Kofax and PDF applications to review, organize, and process medical records.


• Respond to customer inquiries and provide assistance with records requests.


• Maintain at least 95% accuracy in data entry and document processing.


• Complete requests within established turnaround times.

Required Qualifications

• High School Diploma or GED required.


• Minimum 3 years of relevant medical records, health information management, or Release of Information experience.


• At least 1 year of hands‑on experience with the Epic ROI (Release of Information) module.


• Working knowledge of HIPAA, patient confidentiality, and medical records release procedures.


• Experience with Kofax, PDF applications, and electronic fax (e-fax).


• Strong data entry, document processing, communication, and organizational skills.

Preferred

• RHIT or RHIA certification. Certification is not required.