Medical Records Specialist – EPIC ROI

Hanker Systems, Inc.; Torrance (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hanker Systems, Inc. in Torrance, CA is seeking an experienced Medical Records Specialist / ROI specialist with hands-on Epic ROI module experience to manage patient information requests.

You will process records, verify authorizations, ensure HIPAA compliance, and maintain high accuracy using Kofax, PDF tools, and electronic fax, while meeting turnaround times.

Qualifications

• Minimum 3 years of relevant medical records, health information management, or Release of Information experience.
• At least 1 year of hands-on Epic ROI (Release of Information) module experience.
• Working knowledge of HIPAA, patient confidentiality, and medical records release procedures.
• Experience with Kofax, PDF applications, and electronic fax (e-fax).

Responsibilities

• Process medical records requests from patients, healthcare providers, physicians offices, attorneys, and law firms.
• Use the Epic Release of Information (ROI) module to review, process, and fulfill records requests.
• Verify authorization and ensure the appropriate release of confidential patient information.
• Maintain compliance with HIPAA regulations and applicable state and federal privacy laws.
• Manage requests received through multiple channels, including electronic fax and other document processing systems.
• Use Kofax and PDF applications to review, organize, and process medical records.
• Respond to customer inquiries and provide assistance with records requests.
• Maintain at least 95% accuracy in data entry and document processing.
• Complete requests within established turnaround times.

Skills

Data entry

Communication

Organizational skills

Education

High School Diploma or GED

RHIT or RHIA (preferred)

Tools

Epic ROI module

Kofax

PDF applications

Electronic fax (e-fax)

Job description

Location: Torrance, CA 90048

Work Schedule: Monday Friday, 8:00 AM 4:30 PM

Work Arrangement: On-site

Job Overview

We are seeking an experienced Medical Records Specialist / Release of Information (ROI) Specialist with hands-on experience using the Epic Release of Information (ROI) module. The ideal candidate will have a background in medical records processing, HIPAA compliance, and fulfilling patient information requests accurately and efficiently.

Key Responsibilities

• Process medical records requests from patients, healthcare providers, physicians offices, attorneys, and law firms.
• Use the Epic Release of Information (ROI) module to review, process, and fulfill records requests.
• Verify authorization and ensure the appropriate release of confidential patient information.
• Maintain compliance with HIPAA regulations and applicable state and federal privacy laws.
• Manage requests received through multiple channels, including electronic fax and other document processing systems.
• Use Kofax and PDF applications to review, organize, and process medical records.
• Respond to customer inquiries and provide assistance with records requests.
• Maintain at least 95% accuracy in data entry and document processing.
• Complete requests within established turnaround times.

Required Qualifications

• High School Diploma or GED required.
• Minimum 3 years of relevant medical records, health information management, or Release of Information experience.
• At least 1 year of hands-on experience with the Epic ROI (Release of Information) module.
• Working knowledge of HIPAA, patient confidentiality, and medical records release procedures.
• Experience with Kofax, PDF applications, and electronic fax (e-fax).
• Strong data entry, document processing, communication, and organizational skills.

Preferred

RHIT or RHIA certification. Certification is not required.