Travel Health Information Services Technician

Bileddo Associates; West Hollywood (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

A healthcare services provider near West Hollywood is seeking a Travel Health Information Services Technician. The role involves prioritizing customer requests, ensuring compliance with HIPAA regulations, and utilizing EPIC's Release of Information module effectively. Candidates should have 3-5 years of healthcare experience and strong knowledge of patient data management. This position offers a 13-week contract with full-time, part-time, or per diem shifts available.

Qualifications

• 3–5 years of relevant experience in a healthcare setting.
• Minimum 1 year of experience using EPIC’s Release of Information (ROI) module.
• Demonstrated knowledge of HIPAA laws and medical records handling.
• Proven ability to process requests for various entities (patients, legal, medical, etc.).
• Proficiency with Kofax, PDF applications, and e-fax systems.
• Data entry accuracy of 95% or higher.

Responsibilities

• Receives and prioritizes customer requests from multiple sources.
• Educate customers on information confidentiality and privacy regulations.
• Identifies and responds appropriately to customer needs.
• Ensure compliance with State and Federal requirements and HIPAA regulations.

Skills

Healthcare experience

Knowledge of HIPAA laws

Data entry accuracy

EPIC's Release of Information module

Proficiency with Kofax and PDF applications

PDF applications

e-fax systems

Data entry accuracy

Tools

EPIC ROI

Kofax

PDF applications

e-fax systems

Job description

Overview

Travel Health Information Services Technician — Near West Hollywood, CA Area

Length of Assignment: 13-Week Contract (Full-Time / Part-Time / Per Diem Shifts Available)

Responsibilities

Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required response timeframes and in accordance with State and Federal requirements and HIPAA regulations. Address customer inquiries for patient information, assists callers with making record requests and general customer service. Educate customers on information confidentiality and privacy regulations. Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. Identifies and responds appropriately to both internal and external customer needs utilizing available resources.

Qualifications

• 3–5 years of relevant experience in a healthcare setting
• Minimum 1 year of experience using EPIC’s Release of Information (ROI) module.
• Demonstrated knowledge of HIPAA laws and medical records handling
• Proven ability to process requests for various entities (patients, legal, medical, etc.)
• Proficiency with Kofax, PDF applications, and e-fax systems
• Data entry accuracy of 95% or higher

Certification & Licensure

• EPIC/ROI (release of information module in EPIC) experience min 1 year required
• Some knowledge of HIPAA and Release of Information
• Preferred RHIT/RHIA but no licensure required

For prompt and confidential consideration, please apply to the link below:

Click here to apply online