Health Informatics Field Manager – West Coast & Beyond

GlaxoSmithKline; Seattle (WA); Remote; USD 152,000 - 254,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid holidays

Vacation

Parental leave

Medical leave

Job summary

GlaxoSmithKline is seeking a Health Informatics Manager in Market Access to leverage health information technology to improve care delivery across priority therapeutic areas. You will collaborate with health systems and GSK teams to align HIT capabilities with customer workflows and technology environments, including EHRs and digital tools.

The role translates data insights into actionable opportunities to enhance patient identification, care coordination, and operational efficiency, while

Qualifications

• Bachelor's degree.
• Minimum 3 years of healthcare or pharmaceutical industry experience.
• Minimum 2 years of experience in health informatics or EHR-related roles (such as clinical informatics, EHR analyst, or EHR super user) within a hospital, physician practice, or other patient-care environment.
• Experience with inpatient or ambulatory clinical workflows, care coordination, and health information technology, including front-end use of a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.
• Customer-facing experience assessing needs and collaborating across teams, with hands-on knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance.

Responsibilities

• Partner with health-system stakeholders and cross-functional GSK teams to align approved HIT resources with customer needs, clinical workflows, and technology environments.
• Assess customer workflows, EHR readiness, data insights, and operational barriers to identify compliant opportunities that may improve patient identification, care delivery, coordination, and efficiency.
• Educate customers on approved EHR-enabled, digital, patient identification, and measurement resources and support their evaluation for potential use.
• Contribute HIT expertise to account planning and customer engagement, sharing relevant insights, risks, opportunities, and health IT trends with internal partners.
• Serve as a HIT subject matter resource across Market Access and other GSK business units, coordinating customer support and providing field input on scalable tools and resources.
• Ensure customer ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions while working within GSK policies and applicable Legal and Compliance requirements.

Skills

Healthcare experience

EHR experience

Customer-facing experience

EHR products knowledge

Education

Bachelor's degree

Advanced degree in health informatics

Tools

Athenahealth

Epic

Oracle Cerner

Meditech

OncoEMR

iKnowMed

Job description

GlaxoSmithKline is seeking a Health Informatics Manager in Market Access to leverage health information technology to improve care delivery across priority therapeutic areas. You will collaborate with health systems and GSK teams to align HIT capabilities with customer workflows and technology environments, including EHRs and digital tools.

The role translates data insights into actionable opportunities to enhance patient identification, care coordination, and operational efficiency, while