Health Informatics Architect: Epic Workflow & Change Leader

Intepros; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Intepros is seeking an experienced Health Informatics Specialist III to partner with clinical and operational teams in Philadelphia. You will help design, implement, and optimize Epic modules and related health IT systems to improve patient care and reduce risks.

The role emphasizes workflows, governance, data quality, and enterprise-wide technology initiatives. A nursing/healthcare operations background with informatics experience is essential for success.

Qualifications

• Bachelor's degree required in nursing/healthcare/ops or related field.
• Minimum 5 years nursing/clinical/healthcare operations experience.
• Minimum 3 years healthcare informatics experience.
• Progressive leadership experience.
• Experience with clinical information systems, workflow optimization, and healthcare technology initiatives.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Understanding of healthcare information security, regulatory compliance, and patient data confidentiality requirements.

Responsibilities

• Focus is on ED/ASAP Epic modules to analyze, document and improve workflows by partnering with nursing, clinical providers, allied health professionals, operational leaders, and technology teams
• Provide support for the implementation and optimization of healthcare information systems.
• Serve as a liaison between clinical and business stakeholders and technology teams to ensure solutions align with operational needs and clinical workflows.
• Evaluate the impact of clinical and non-clinical technologies on patient care, operational efficiency, and organizational processes.
• Support the design, implementation, adoption, and interoperability of healthcare information systems.
• Collaborate with stakeholders to identify and mitigate technology-related risks affecting clinical workflows.
• Provide guidance on clinical workflows during system downtime events and electronic health record (EHR) reconciliation activities.
• Lead and support complex clinical and operational process improvement initiatives.
• Assess current-state workflows, gather business and clinical requirements, and develop future-state workflow recommendations.
• Conduct gap analyses to identify opportunities for improved system functionality, operational efficiency, and risk reduction.
• Collaborate across Epic modules and technology teams to ensure appropriate integration of clinical and business workflows.
• Develop and implement process improvements aligned with quality standards, regulatory requirements, and organizational objectives.
• Establish auditing and review processes to evaluate project outcomes and ensure deliverables meet expectations.
• Support enterprise-wide technology initiatives, capital projects, and operational improvement programs.
• Lead cross-functional working groups and implementation teams to support successful project delivery.
• Apply change management methodologies to drive system adoption and minimize disruption to clinical operations.
• Develop risk-benefit analyses to evaluate potential solutions and support stakeholder decision-making.
• Partner with clinical leaders, education teams, and communications stakeholders to facilitate effective change management.
• Assist with system testing, implementation activities, and post-deployment optimization.
• Communicate project updates, recommendations, and outcomes to leadership and key stakeholders.
• Support the integration of clinical and operational data into decision-support systems, reporting tools, and business intelligence platforms.
• Promote data quality, accuracy, and consistency across healthcare information systems.
• Assist with the development of training materials and provide ongoing education and support to clinical end users.
• Support nursing research and the application of evidence-based practices in clinical operations.
• Participate in professional development, research, and knowledge-sharing initiatives.

Skills

5+ years healthcare experience

3+ years healthcare informatics

leadership experience

requirements gathering

communication

stakeholder management

regulatory compliance understanding

Education

Bachelor's degree in Nursing/Healthcare/Operations or related field

Master's degree in Health Informatics or Nursing Informatics (preferred)

Job description

Intepros is seeking an experienced Health Informatics Specialist III to partner with clinical and operational teams in Philadelphia. You will help design, implement, and optimize Epic modules and related health IT systems to improve patient care and reduce risks.

The role emphasizes workflows, governance, data quality, and enterprise-wide technology initiatives. A nursing/healthcare operations background with informatics experience is essential for success.