Health Informatics Specialist III

Partner’s Consulting, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Partner’s Consulting, Inc. in Philadelphia, PA is seeking a Health Informatics Specialist III to lead and implement enterprise-wide informatics projects.

You will collaborate with nursing, clinical and operational teams to design, implement, and optimize healthcare information systems, focusing on interoperability, workflow redesign, and decision support. The role requires Epic ASAP and Inpatient experience, remote monitoring, and telehealth exposure, with a strong emphasis on process

Qualifications

• Bachelor's degree is required.
• Epic ASAP and Inpatient experience.
• Telehealth implementation experience.
• Remote patient monitoring experience.
• Clinical workflow redesign experience.
• Requirements gathering experience.
• Healthcare operations experience.
• Facilitation skills.

Responsibilities

• Mentors EHI team members, create reusable templates, develop workflow standards, document lessons learned, and train internal resources.
• Serves as a liaison between Digital & Technology Services and nursing, providers, allied health and non-clinical end users.
• Develops and maintains effective partnerships with clinical and operational leadership.
• Analyzes clinical and non-clinical Digital & Technology Services to determine applicability to nursing and clinical practice, operational processes, administration and research.
• Demonstrates excellent critical thinking and problem solving skills.
• Leads unit level core and sub-teams for operational and implementation work.
• Consults with individuals and groups in defining healthcare information problems, identifies methods for implementing, utilizing and modifying DTS solutions and data structures to support healthcare access, delivery and evaluation.
• Works collaboratively with enterprise-wide governance and / or unit level Nursing Shared Governance.
• Identifies the impact of clinical and non-clinical Digital & Technology Service applicability to clinical practice, education, business processes and research.
• Communicates with key stakeholders, sponsors and internal customers, giving presentations, project updates and gathering input on enterprise and operational projects and initiatives.
• Serves as a preceptor for graduate informatics students.
• Partners for clinical communication and offers guidance clinical workflow processes during downtime events and through EHR reconciliation.

Skills

Epic ASAP

Inpatient experience

Telehealth implementation

Remote patient monitoring

Clinical workflow redesign

Requirements gathering

Healthcare operations

Facilitation

Nursing/clinical ops

Education

Bachelor's degree

Job description

Title: Health Informatics Specialist III

Location: Philadelphia, PA (hybrid)

Type: Contract

Our direct client is seeking an experienced informatics nurse / internal consultant who partners with the Departments of Clinical and Business teams to support the successful, design, implementation, adoption and interoperability of clinical and non-clinical information systems across the enterprise. The Health Informatics Specialist III is directly engaged in enterprise, capital and operational projects. Utilizing process improvement and change management techniques, the Health Informatics Specialist III is responsible for identifying and implementing improvement opportunities with an aim of harm and risk reduction, improving workflows and care delivery, and evaluating the effectiveness of integrated technologies.

This is a hybrid position in Philadelphia, requiring some onsite work. Candidate will need to be either a nurse or informatics informaticist. Epics ASAP and Inpatient experience are required. Periop and Ambulatory experience is a plus.

Key Accountabilities

Capability Transfer:

• Mentors EHI team members, create reusable templates, develop workflow standards, document lessons learned, and train internal resources.

Leadership:

• Serves as a liaison between Digital & Technology Services and nursing, providers, allied health and non-clinical end users.
• Develops and maintains effective partnerships with clinical and operational leadership.
• Analyzes clinical and non-clinical Digital & Technology Services to determine applicability to nursing and clinical practice, operational processes, administration and research.
• Demonstrates excellent critical thinking and problem solving skills.
• Leads unit level core and sub-teams for operational and implementation work.
• Consults with individuals and groups in defining healthcare information problems, identifies methods for implementing, utilizing and modifying DTS solutions and data structures to support healthcare access, delivery and evaluation.
• Works collaboratively with enterprise-wide governance and / or unit level Nursing Shared Governance.
• Identifies the impact of clinical and non-clinical Digital & Technology Service applicability to clinical practice, education, business processes and research.
• Communicates with key stakeholders, sponsors and internal customers, giving presentations, project updates and gathering input on enterprise and operational projects and initiatives.
• Serves as a preceptor for graduate informatics students.
• Partners for clinical communication and offers guidance clinical workflow processes during downtime events and through EHR reconciliation.

Change & Quality Management:

• Demonstrates knowledge of system life cycles and complies with defined framework for system implementation for developing, reviewing, approving and disseminating changes clinical and non-clinical Digital & Technology Services.
• Operationalizes change by using quality methodologies for standardizing processes in accordance with current evidence, quality initiatives, regulatory compliance, billing compliance.
• Develops risk / benefit matrices of alternate solutions to help clinical partners with decision making.
• Recognizes the impact change on clinical and non-clinical systems to assure adoption across the system. Partners with education and communications.
• Collaborates with clinical partners for problem identification and documents workflows (current and future state requirements).
• Assists with project and operational testing.
• Perform gap analyses and works with clients to identify solutions to close identified gaps and mitigate risks.

Process Improvement:

• Serves as a project consultant in the design and implementation of complex Digital & Technology Services process improvement projects.
• Works with internal customers, obtaining what the customer requested and completing the design through the following methods: review (and document) current state; document requirements for future state; create workflow recommendations for clients; analyze gaps between current and future state and the software being implemented; collaborate with other Epic modules when designing workflow to be sure integration points are accounted for; liaise between the SAs and clinical and business teams; track progress of the work being completed.
• Demonstrates understanding of data and data quality standards.
• Supports the integration of data, information and knowledge which are applied to decision support and business intelligence tools (data warehousing).
• Develops auditing and review processes to ensure project goals and deliverables are met.
• Participates in Epic Vendor visits / followup visits.

Research & Education:

• Provides support to nursing research, assist clinical nurses in utilization of research and evidenced based practice.
• Assists with the development of training materials and provides on-going support of clinical Digital & Technology Services.
• Participates in scholarly activities including: writing for publication; presentation of a lecture, abstract or poster at a national conference.

Required Skills

• Bachelor's degree is required.
• Epic ASAP and Inpatient experience.
• Telehealth implementation experience.
• Remote patient monitoring experience.
• Clinical workflow redesign experience.
• Requirements gathering experience.
• Healthcare operations experience.
• Facilitation skills.

Preferred Skills

• At least five (5) years of nursing, clinical, or operational experience.
• At least three (3) years informatics experience.
• Periop and Ambulatory experience.
• Evidence of progressive leadership skills.
• Experience supporting complex clinical and operational workflows, including but not limited to: nursing and interprofessional care delivery, revenue cycle and patient access processes, ancillary and diagnostic services, scheduling, capacity management, and throughput optimization.
• Epic experience.
• Ambulatory operations experience.
• Pediatric experience.
• Digital patient engagement.
• Change management experience.
• Virtual nursing, hospital-at-home, AI-enabled virtual care, and / or consumer digital health strategy experience.
• Current-state assessments.
• Future-state workflow design.
• Virtual care roadmap development.
• Governance recommendations.
• KPI and outcome framework.
• Tactical work:
  • Requirements gathering.
  • Workflow mapping.
  • Stakeholder interviews.
  • Business process analysis.
  • Vendor evaluation.
  • Implementation planning.
• Implementation work:
  • Facilitating design sessions
  • Supporting Epic build decisions.
  • Coordinating operational readiness.
  • Participating in testing.
  • Support adoption and optimization.