Health & Human Services Receptionist — HIPAA-Savvy & Welcoming

Bay-Mills-Indian-Community; Brimley (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Bay Mills Indian Community seeks a Health and Human Services Receptionist to provide clerical support, greet clients, answer phones, and maintain patient records in a professional, confidential manner.

The role requires HIPAA knowledge, basic office skills, and computer proficiency with patient registration systems. Strong communication and organizational abilities are essential for this full-time position at our Brimley location.

Qualifications

• High school diploma or GED required; Associate/Certificate of Medical Office preferred.
• Secretarial skills, training in office practices and telephone answering protocols for a Health and Human Services setting.
• Must be computer proficient and learn patient registration systems (RPMS, Veradigm PM, etc.).
• Knowledge of HIPAA and confidentiality requirements.
• Familiarity with medical/dental terminology and strong past work record.

Responsibilities

• Greets public in a friendly, respectful manner and manages walk-ins according to department policies.
• Provide clerical support to health and human service programs and Medical/Dental as needed.
• Maintain various filing systems and attend meetings/trainings as necessary.
• Coordinate schedules, meetings and other communications.
• Answer telephone calls courteously and transfer or take messages as needed.
• Schedule appointments per policies and procedures.
• Collect data for patient records and update in RPMS, VistA, Medic, Dentrix or other software.
• Collect co-pays on service dates and assist billing with sliding fee and self-pay patients.

Skills

Secretarial skills

Telephone answering

Computer proficiency

HIPAA knowledge

Education

High school diploma or GED

Tools

RPMS

Veradigm PM

Dentrix

Job description

Bay Mills Indian Community seeks a Health and Human Services Receptionist to provide clerical support, greet clients, answer phones, and maintain patient records in a professional, confidential manner.

The role requires HIPAA knowledge, basic office skills, and computer proficiency with patient registration systems. Strong communication and organizational abilities are essential for this full-time position at our Brimley location.