Medical Receptionist / Patient Services Representative

Mihealths; Flint (MI); Hybrid; USD 32,000 - 44,000; Full time

Job summary

Mihealths in Michigan is seeking a Medical Receptionist / Patient Services Rep to be the friendly first point of contact for patients, handling check-in/out, scheduling, and insurance basics.

You will manage high call volume, verify eligibility, collect copays, keep charts updated, and support four offices, with potential for both full-time and part-time roles.

Qualifications

• High school diploma or equivalent.
• Front-desk, medical office, or strong customer service background preferred.
• Careful, accurate data entry and excellent phone manner.
• Comfort with scheduling and EHR systems — Epic experience is a plus.

Responsibilities

• Welcome and check patients in and out; keep demographics and insurance information accurate.
• Answer and route a high volume of calls; schedule across all four of our offices.
• Verify insurance eligibility and collect copays and balances.
• Manage the daily schedule, work cancellations, and scan documents into the chart.

Skills

Customer service

Data entry

Phone etiquette

Scheduling

Education

High school diploma or equivalent

Tools

Epic

Job description

Medical Receptionist / Patient Services Rep

Own the front-office experience — the first person our patients meet and the voice they hear on the phone.

Key Details

• Full-Time and Part-Time openings
• Genesee County clinics

About this role

You are the first person our patients meet and the voice they hear on the phone. This role owns the front-office experience — and we are looking for someone who stays warm and unflappable even when the waiting room is full.

• Welcome and check patients in and out; keep demographics and insurance information accurate
• Answer and route a high volume of calls; schedule across all four of our offices
• Verify insurance eligibility and collect copays and balances
• Manage the daily schedule, work cancellations, and scan documents into the chart

What you need

• High school diploma or equivalent
• Front-desk, medical office, or strong customer service background preferred
• Careful, accurate data entry and excellent phone manner
• Comfort with scheduling and EHR systems — Epic experience is a plus

Strong candidates from retail, hospitality, or call center backgrounds are welcome. Bilingual candidates are especially welcome.

Michigan Health Specialists is an Equal Opportunity Employer.