Medical Receptionist & Patient Care Coordinator

Mensana-Center; Whitehall Corners (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health insurance assistance

Job summary

Mensana Center seeks a Front Desk Receptionist to greet patients, manage check-ins, handle inquiries, and support clinical staff. The role focuses on smooth patient flow and confidentiality within a busy behavioral health clinic.

Responsibilities include coordinating intake, HIPAA forms, scheduling, and communication with patients regarding appointments and virtual visits. A strong customer service background and EHR experience are essential.

Qualifications

• 2+ years of experience in a medical or behavioral health setting.
• Strong communication, organizational, and multitasking skills.
• Proficiency with EHR software (Practice Fusion), Microsoft Office, and Google Workspace.
• Ability to work with diverse populations and handle confidential information with professionalism.

Responsibilities

• Greet and check in patients in a courteous and supportive manner.
• Address patient inquiries in person, over the phone, or via secure messaging.
• Manage patient intake, consent, and HIPAA forms.

Skills

Customer service

Medical office

EHR proficiency

Microsoft Office

Google Workspace

Multitasking

Tools

Practice Fusion

Job description

Mensana Center seeks a Front Desk Receptionist to greet patients, manage check-ins, handle inquiries, and support clinical staff. The role focuses on smooth patient flow and confidentiality within a busy behavioral health clinic.

Responsibilities include coordinating intake, HIPAA forms, scheduling, and communication with patients regarding appointments and virtual visits. A strong customer service background and EHR experience are essential.