Health & Human Services QA & Compliance Lead

Polk County BoCC; Bartow (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Polk County BoCC seeks an experienced administrator to oversee monitoring and evaluation activities within the Health and Human Services Division. You will develop and maintain quality assurance plans, ensure contracts meet standards, and monitor grants and programs for outcomes and compliance.

The role involves advising management on performance metrics, guiding contract language, and coordinating with divisions to implement process improvements. Florida driver’s license required.

Qualifications

• Bachelor’s degree in business or public administration or related field and five years of related work experience.
• Must possess and maintain a valid Florida driver’s license.
• Substitution of related training and experience may be allowed except for driver’s license.

Responsibilities

• Provide oversight of monitoring and evaluation activities and QA plans.
• Ensure compliance with federal, state, and local regulations.
• Advise management on measurable outcomes and contract language.
• Develop and maintain contract/grant management data systems.
• Prepare reports and presentations for management and funding sources.

Skills

Analytical thinking

Time management

Communication skills

Problem solving

Judgment

Interpersonal skills

Contract management

Policy interpretation

Education

Bachelor's degree in business or public administration

Related field experience

Tools

Windows

Word

Excel

Access

PowerPoint

Job description

Polk County BoCC seeks an experienced administrator to oversee monitoring and evaluation activities within the Health and Human Services Division. You will develop and maintain quality assurance plans, ensure contracts meet standards, and monitor grants and programs for outcomes and compliance.

The role involves advising management on performance metrics, guiding contract language, and coordinating with divisions to implement process improvements. Florida driver’s license required.