Health Center Front Office Specialist — Bilingual Preferred

TERRO; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision insurance

401(k) plan

Job summary

Terros Health in Mesa, AZ is hiring a Health Center Relations Specialist at Stapley Health Center. The role is the front line for greeting patients, scheduling appointments, conducting intake interviews, gathering information, and routing needs to the appropriate staff with compassion and professionalism.

The ideal candidate has at least one year of front office experience in healthcare or a related field, basic insurance knowledge, and strong computer skills.

Qualifications

• High School Diploma or GED required; an associate’s degree in medical/health fields preferred.
• At least 1 year of front office customer-facing experience in healthcare, behavioral health, dental or medical office preferred; hospitality or banking experience considered.

Responsibilities

• Greet individuals professionally and assist needs with compassion.
• Process patient check-in and notify staff of arrivals.
• Update daily schedules and collect accurate patient data.
• Maintain patient demographics and ensure data accuracy per guidelines.

Skills

Front office experience

Customer service

Healthcare knowledge

Microsoft Office

Education

High School Diploma/GED

Associate’s degree in medical/health

Tools

NextGen

Job description

Terros Health in Mesa, AZ is hiring a Health Center Relations Specialist at Stapley Health Center. The role is the front line for greeting patients, scheduling appointments, conducting intake interviews, gathering information, and routing needs to the appropriate staff with compassion and professionalism.

The ideal candidate has at least one year of front office experience in healthcare or a related field, basic insurance knowledge, and strong computer skills.