Head Teller & Universal Banker: Lead Customer Relationships

Citizens Community Federal N.A

Osseo (WI)

On-site

USD 38,000 - 54,000

Full time

13 days ago
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Benefits offered by this job

Health, Vision & Dental Plans
401K Retirement Plan and Company Match
Paid Time Off
Parental Leave
Career Development Reimbursement
Wellness Program

Job summary

CCFBank in Wisconsin seeks a Head Teller/Universal Banker to lead the Teller Team, deepen customer relationships, and ensure accurate banking transactions across accounts and services.

The ideal candidate will be a strong leader with excellent communication, initiative, and the ability to collaborate in a fast-paced, results-driven environment while promoting sales of banking products.

Qualifications

  • Associate's degree in accounting, finance, economics, or related field.
  • Three years of related full-time banking experience may substitute the degree.
  • Two years of experience in the financial services industry performing teller duties.
  • Two years of customer service experience.
  • Two years of supervisory experience.
  • One year of sales experience.

Responsibilities

  • Provide daily supervision to teller staff and assign duties.
  • Assist branch operations including teller, new accounts, vault teller, safe deposit, and lending.
  • Assist customers in selecting accounts and cross-sell banking products.
  • Open new deposit accounts and complete forms requiring customer signatures.
  • Interview loan applicants and assist with loan applications and funding.
  • Process debit/credit card orders, wires, and other transactions.
  • Mentor teller staff and delegate responsibilities.
  • Perform other duties as assigned.

Skills

Leadership
Communication
Sales experience
Teamwork

Education

Associate's degree in accounting, finance, economics or related field
Three years related banking experience in lieu of degree

Job description

CCFBank in Wisconsin seeks a Head Teller/Universal Banker to lead the Teller Team, deepen customer relationships, and ensure accurate banking transactions across accounts and services.

The ideal candidate will be a strong leader with excellent communication, initiative, and the ability to collaborate in a fast-paced, results-driven environment while promoting sales of banking products.

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