Head Teller - Locust Valley Branch

Dime Commercial Bank; Locust Valley (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

Dime Commercial Bank in Locust Valley (Long Island) is hiring a Head Teller to lead and supervise tellers, providing guidance and support at the Locust Valley branch.

The Head Teller will oversee transactions, cash handling, vault logistics, and compliance, while coaching staff and contributing to branch business development.

This role requires a High School Diploma, 2+ years retail banking experience, and strong problem-solving skills; prior supervisory experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• 2+ years' retail banking experience preferred.
• Cash-handling experience required.
• Prior supervisory experience preferred.
• Strong problem-solving and compliance knowledge.

Responsibilities

• Process customer transactions accurately and efficiently, including deposits, withdrawals, transfers, money orders, cash advances, and cashier’s checks.
• Order, ship and provide branch with cash as well as receive vault money for branch and ATM.
• Perform various administrative and supervisory duties as designated, such as handling over and short GL’s and Cash Items.
• Ensure teller line runs efficiently and that tellers adhere to bank policies and procedures with respect to money handling, cash levels, and controls.
• Support branch business development goals by referring customers to platform staff.
• Coach and mentor tellers in making platform referrals.
• Schedule teller staff as needed by branch.

Skills

Supervisory experience

Cash-handling

Problem-solving

Compliance knowledge

Education

High School Diploma or equivalent

Tools

PC skills

Email

Internet

Word processing

Spreadsheets

Transaction research

Job description

Summary: Dime Commercial Bank (Dime) is currently hiring for a Head Teller at its Locust Valley Branch in Long Island. The Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch.

The hourly wage minimum = $20; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.

Responsibilities:

• Process customer transactions accurately and efficiently, including, but not limited to, deposits, withdrawals, transfers, money orders, cash advances, and cashiers’ checks.
• Order, ship and provide branch with cash as well as receive vault money for branch and ATM.
• Perform various administrative and supervisory duties as designated, such as handling over and short GL’s and Cash Items.
• Ensure that teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
• Support business development goals of the branch by referring customers to platform staff.
• Coach and mentor tellers in making platform referrals.
• Depending on a particular branch’s needs, schedule teller staff.

Qualifications:

• High School Diploma or equivalent required.
• Prior supervisory experience preferred.
• Minimum 2 years' retail banking experience preferred.
• Cash-handling experience required.
• Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
• Good problem-solving skills.
• Thorough understanding of compliance and record keeping requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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