Head Teller - Locust Valley Branch

Dime; New York (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

Dime Commercial Bank is hiring a Head Teller at its Locust Valley Branch in Long Island. The Head Teller provides guidance, supervision, and support for new and existing tellers within the branch.

The role includes processing transactions, managing cash, ensuring policy compliance, and supporting branch development. Strong supervisory or retail banking experience and solid PC skills are preferred.

Qualifications

• Minimum 2 years' retail banking experience preferred.
• Cash-handling experience required.
• Prior supervisory experience preferred.
• Advanced PC skills (Word, Excel) and basic network/e-mail knowledge preferred.
• Strong problem-solving abilities and attention to compliance and records.

Responsibilities

• Process customer transactions accurately and efficiently (deposits, withdrawals, transfers, money orders, cash advances, cashier's checks).
• Order, ship and provide branch cash plus vault cash for branch and ATM.
• Perform supervisory duties and manage over/short GLs and cash items.
• Ensure teller line runs smoothly and adheres to bank policies on money handling and controls.
• Support branch business development by referring customers to platform staff.
• Coach tellers on platform referrals.
• Schedule teller staff as needed per branch requirements.

Skills

Supervisory experience

Retail banking experience

Cash handling

Problem solving

Compliance and record keeping

Transaction research

Bank policies adherence

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Email

Internet

Transaction research tools

Network basics

Job description

Summary: Dime Commercial Bank (Dime) is currently hiring for a Head Teller at its Locust Valley Branch in Long Island. The Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch.

The hourly wage minimum = $20; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.

Responsibilities:

• Process customer transactions accurately and efficiently, including, but not limited to, deposits, withdrawals, transfers, money orders, cash advances, and cashiers’ checks.
• Order, ship and provide branch with cash as well as receive vault money for branch and ATM.
• Perform various administrative and supervisory duties as designated, such as handling over and short GL’s and Cash Items.
• Ensure that teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
• Support business development goals of the branch by referring customers to platform staff.
• Coach and mentor tellers in making platform referrals.
• Depending on a particular branch’s needs, schedule teller staff.

Qualifications:

• High School Diploma or equivalent required.
• Prior supervisory experience preferred.
• Minimum 2 years' retail banking experience preferred.
• Cash-handling experience required.
• Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
• Good problem-solving skills.
• Thorough understanding of compliance and record keeping requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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