Head of Web Product & Experience, AI-Driven Luxury Platforms

Santa Monica Proper; Santa Monica (CA); Hybrid; USD 165,000 - 200,000; Full time

Benefits offered by this job

Comprehensive benefits

Meaningful development programs

Job summary

Santa Monica Proper is looking for a Director, Web Product & Experience to lead the strategy and performance of their digital storefront. This role involves managing a web platform that supports a portfolio of luxury properties, with a focus on AI integration and site optimization.

The ideal candidate will have 6-8 years in digital product management, strong expertise in analytics and performance monitoring, and a vision for how AI can reshape user experiences. Join a team committed to excellence in hospitality!

Qualifications

• Demonstrated track record of owning a web platform roadmap end to end.
• Proven AI fluency in production with shipped AI-native workflows.
• Experience managing external development teams and agencies.

Responsibilities

• Own the long-term vision and roadmap for digital storefront.
• Lead performance monitoring across all web properties.
• Ensure tracking architecture and data quality feed into the agentic platform.

Skills

Technical digital product management

Web product ownership

AI fluency

Tag management and analytics instrumentation

Education

6 to 8 years in technical digital product management

Tools

GA4

GTM

Sanity CMS

Job description

Santa Monica Proper is looking for a Director, Web Product & Experience to lead the strategy and performance of their digital storefront. This role involves managing a web platform that supports a portfolio of luxury properties, with a focus on AI integration and site optimization.

The ideal candidate will have 6-8 years in digital product management, strong expertise in analytics and performance monitoring, and a vision for how AI can reshape user experiences. Join a team committed to excellence in hospitality!