Site Operations Leader - Warehouse & Fulfillment

DoorDash, Inc.; Chicago (IL); On-site; USD 60,000 - 89,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Medical, dental, and vision insurance

Paid time off

Paid sick leave

11 paid holidays

Disability insurance

Life insurance

Wellness benefits

Commuter benefits

Job summary

DoorDash’s DashMart local-fulfillment site in Chicago seeks an experienced leader to guide a distribution team in a fast-paced environment. You will hire, coach and develop hourly staff while maintaining a safety-first culture and delivering high quality service to customers.

You will drive day-to-day operations, optimize scheduling, manage inventory, and apply best practices from across the network. Collaborative, data-driven decision making will be essential to success.

Qualifications

• 3+ years in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field.
• 1+ years of experience managing a team.
• Strong leadership and coaching skills with a focus on safety and high performance.
• Analytical mindset with ability to use data to drive decisions, including basic formulas and pivot tables.

Responsibilities

• Lead a team of hourly Operations Associates and Shift Leads, hiring, coaching and developing staff while fostering a safety-first culture.
• Drive performance through scheduling, inventory management, and applying best practices across the network.
• Analyze data within your focus area and make strategic recommendations on resource allocation, workflow, and warehouse organization.
• Coach the team to deliver a high-quality customer experience and collaborate with cross-functional partners.

Skills

Leadership

People management

Data-driven

Excel / Google Sheets

Scheduling

Tools

Excel

Google Sheets

Job description

DoorDash’s DashMart local-fulfillment site in Chicago seeks an experienced leader to guide a distribution team in a fast-paced environment. You will hire, coach and develop hourly staff while maintaining a safety-first culture and delivering high quality service to customers.

You will drive day-to-day operations, optimize scheduling, manage inventory, and apply best practices from across the network. Collaborative, data-driven decision making will be essential to success.