Head of Training & Enablement — Remote

SunStrong Management, LLC; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Career development opportunities

Job summary

SunStrong Management, LLC seeks a senior leader to run Training & Development, shaping onboarding, upskilling, and organizational readiness across newly acquired solar portfolios. This hands-on manager will directly design and deliver training, build a scalable team, and own the internal knowledge base and LMS.

The role partners with Product, Technology, and Operations to ensure training aligns with platform rollouts, change initiatives, and post-acquisition integration, leveraging AI tools to

Qualifications

• Bachelor's degree in Business, Education, Organizational Development, or a related field.
• 4+ years of experience in training, learning & development, instructional design, or organizational enablement.
• Demonstrated experience designing and delivering training programs for varied audiences, including new hires and existing employees.
• Experience leading change management or readiness efforts tied to new systems, tools, or process rollouts.
• Excellent written, verbal, and facilitation skills, with the ability to engage audiences at all levels of the organization.
• Strong organizational skills with the ability to manage multiple training initiatives and cohorts simultaneously.

Responsibilities

• Build and lead the Training & Enablement function, establishing consistent onboarding, role readiness, and continuous upskilling programs across internal teams.
• Design, develop, and maintain training curricula, eLearning modules, and materials for new hires, cross-training, and refresher training, applying adult learning methodologies (e.g., ADDIE, SAM).
• Lead enterprise-wide employee capacity building and workforce development initiatives, aligning content and delivery with organizational priorities.
• Evaluate and promote the adoption of innovative training tools — including AI-powered authoring and content tools — to accelerate onboarding and competency development.
• Lead organizational readiness activities for major initiatives, including change management planning and training in support of new systems, tools, and processes.
• Partner with Product, Technology, and Operations teams to ensure training is built and delivered in step with new platform, process, or system rollouts.
• Support post-acquisition stabilization by training internal departments on the processes, systems, and procedures needed to successfully onboard, support, and integrate each newly acquired portfolio.
• Build and lead a team that may include Content Developers, Content & Knowledge Base Specialists, Field Tech Trainers, instructional designers, or coordinators as the function scales, directly designing and delivering training as needed.
• Own the organization's internal knowledge base and LMS as extensions of the training function, ensuring content is accurate, well-organized, properly published and tested, and easy to find.
• Oversee Train-the-Trainer sessions to prepare facilitators and operational leaders to deliver new or updated content accurately.
• Oversee field-based technical training delivered to field technicians, ensuring consistency in tools, equipment, systems, and safety procedures across the field workforce.
• Coach and develop team members on instructional design, facilitation, content quality, and knowledge base/LMS maintenance, establishing a consistent standard across the function.
• Manage training schedules, resourcing, and workload across concurrent onboarding cohorts, module development, upskilling initiatives, and change rollouts.
• Partner with the Program Management team and the Account Manager, Client Onboarding & Integration to align training delivery with program timelines and identify where internal departments need training ahead of a new portfolio's onboarding.
• Track and report on training effectiveness, completion, and readiness metrics, using learner feedback and performance data to identify and prioritize training improvements.

Skills

Leadership

Instructional design

Change management

Communication

Project management

L&D strategy

Education

Bachelor's degree

Master's degree

Tools

Articulate 360

Rise

Storyline

LMS

AI content tools

Job description

SunStrong Management, LLC seeks a senior leader to run Training & Development, shaping onboarding, upskilling, and organizational readiness across newly acquired solar portfolios. This hands-on manager will directly design and deliver training, build a scalable team, and own the internal knowledge base and LMS.

The role partners with Product, Technology, and Operations to ensure training aligns with platform rollouts, change initiatives, and post-acquisition integration, leveraging AI tools to